Offer summary
Qualifications:
Over 10 years leading customer-facing teams in SaaS organizations with exposure to SMB and Enterprise customer needs, Experience in designing and implementing Enterprise deployment plans for technical products, Proven ability in building teams, linking performance to business objectives, and resource planning.
Key responsabilities:
- Define strategy and execution plan for Technical Success Managers
- Lead integration processes among cross-functional departments
- Mentor, hire, and shape a team of Technical Success Managers
- Develop strong customer relationships and drive product adoption