We trust and empower our product managers with the future of our greatest asset - our technology. Working directly with the Director of Product you will be part of a close team of product managers and product analysts. You’ll become an expert in the fascinating and fast changing world of distributed workforces and design solutions that enable employees of the world’s biggest and fastest growing companies to work everywhere.
Our Product
Managing a distributed workforce is pivotal to most companies - creating integrated global teams; hiring, developing and retaining the best people (regardless of location), supporting global customers and developing in new markets.
Our product supports the gamut of ways in which global companies and their employees can work everywhere:
• Employees relocating and being assigned to different states or countries around the world
• Companies working in industries where global work is part of day to day life - such as workers moving on and off mining sites or oil rigs
• Employees frequently travelling for business
• Remote working or working from home around the world
Topia picks up where other core corporate systems - HR, finance, benefits, expenses and payroll systems - struggle. Handling global immigration, tax, employment law, cost allocation and payroll withholding complexities and, more simply, just helping companies to work everywhere.
The Role
This Product Manager is a key part of our product team, overseeing the development and delivery of your products, ensuring it meets market needs and aligns with our business objectives. You’ll be:
• Owning the Topia Manage and Topia Go products - responsible for the what, why and when of your products:
What - make informed, data driven decisions on what the product team should be doing and sharing this with the wider stakeholders through regular review meetings
Why - explaining the value of the work being committed to stakeholders and your product team
When - creating and sharing a product roadmap that aligns with the wider product vision / mission statement
• Driving self-service for our partners and customers to use to manage their configurations, lessening the effort involved in the implementation and/or maintenance of the product
• Enhancing the product’s scalability and increasing the amount of self-serve features for our customers
• Ensure new features and functionality is communicated across our customer base
• Whenever we need to define a new core concept, such as a remote worker or global nomad, our platform product manager is responsible for defining the model, defining how this could be used across all of our products
We’re relying on you to:
• Develop the strategy and roadmap for our platform layer in the context of our strategy and bringing our ‘Work Everywhere’ vision to life.
• Build a core understanding of all of our products and how they come together, weaving constantly in and out of our platform layer.
• Create a positive working environment, protecting your engineers and ensure they are enabled to work effectively and efficiently.
• Manage stakeholders, our products have many stakeholders involved including product director, customer success team, sales teams, customers and end users. You will have to work with all these people to effectively ensure that the engineering team is delivering value.
• Listen to existing and future customers and partners to thoroughly understand their problems and desires when using the Topia platform.
• Build a business case to justify new investments of time & resources and communicate this to a wide range of stakeholders (from individual contributors to executives).
• Work tightly with User Experience Design, Customer Success and Implementation teams to ensure that customer experience is at the heart of every product decision.
• Partner with your dedicated engineering team to deliver high quality products on time.
• Coordinate go-to-market activities with Marketing, Services, Support and Sales teamsSupport the strategic architectural shifts in the platform in collaboration with engineering.
• Support the strategic architectural shifts in the platform in collaboration with engineering.
• Keep an eye on industry trends, competitors and potential partners to create opportunities for existing and new productsInstrument your product to track key metrics and data to understand adoption and measure engagement.
• Instrument your product to track key metrics and data to understand adoption and measure engagement.
Desired skills & experience
• Proven experience as a Product Manager or Product Owner
• Experience working with agile methodologies such as Scrum and feature driven development
• Experience managing with multiple and senior stakeholders
• Preferred, experience working with or in HR or Global mobility teams (not essential)
• Highly regarded as a partner / team player by developers you've worked with before
• A strong self-starter, independent worker mentality, with the ability to quickly dig in, get scrappy, ask questions and start making an impact on a fast moving product
• A love of the detail - data models, user journeys, data flows, domains of values… you love being the creator of the universe and understanding every inch of your domain
• Excellent written and verbal communications skills, including the ability to listen carefully and to communicate effectively within a diverse environment
At Topia, we ground ourselves in being equitable, fair, and treating employees as people, not numbers. Our total rewards and pay practices are centered around these principles as well.
Base compensation ranges are intentionally broad to cover a variety of levels and locations. Position within the range will be determined by location, experience, and skill set. Our culture is one of open and honest communication so you can expect to have a conversation with a member of the People & Culture team about your compensation expectations early on in the recruiting process.
Employees at all levels and locations are also eligible to participate in our corporate bonus plan with an annual bonus target percentage and to receive stock options. These amounts are not included in the above listed base compensation range. Full and part-time employees based in the Estonia are entitled to the below benefits:
• 43 paid days off per year. This includes 28 days of Holiday Leave, 10 company paid holidays, 4 days of Volunteer Time Off, and 1 Floating Holiday to take for whatever day or celebration is personally meaningful to you
• 8 weeks of fully paid Parental Leave offered globally for all new parents, plus an additional 8 weeks of Pregnancy Leave for birthing parents
• Private health insurance for employees
• Flexible working arrangements including an established Remote Work Policy and no in-office requirements
