Offer summary
Qualifications:
Degree in science or engineering, Experience in analytical techniques and method development.Key responsabilities:
- Provide technical and application support
- Install, maintain, and repair hardware/software products
Agilent encourages and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Want more information on Agilent? Check out www.agilent.com!
Every day, Agilent Customer Support Engineer (m/f/d) helps our customers in Germany to solve issues that enable scientists to make discoveries that improve the quality of life. Through our work, we deliver insights and provide the support that keeps labs running smoothly and more efficiently.
If you already have experience as an engineer working with instruments, or as an end user interested in a career outside the lab? Then, this is an excellent opportunity to join a growing and dynamic organization!
We are seeking a person who is keen to continuously learn and the desire to understand and solve customer problems by delivering high-level customer service, to drive and build customer success.
Overview of the Role
This role entails providing not only hands-on technical but also application support to our customers and colleagues across pharmaceutical, energy, research and development, environmental and biomedical. Working on-site at a variety of labs in the Lower Saxony area (mainly Hannover), Hamburg and Berlin and support the customers with product solutions across Chromatography (GC/LC).
We are dedicated to fostering a healthy work environment that inspires teamwork and innovation in a global scientific community. A place where everyone can achieve their potential, with a team that aims high, in a company that supports a flexible working environment with your well-being in mind.
Hear about our thoughtful culture, our work, and what we love about our company. Take a glimpse into life at Agilent!
Apart from these more technical skills, we are also looking for:
What we offer:
A home-based position where 80% travel equals an average of 4 days away from home per week and sometimes overnight stays in a hotel (a company car will be available to you, can also be used for private travel).
We will ensure you get all the training and development opportunities you need to become the best in your field, including learning about new applications and workflows in Agilent’s innovative demo facility.
Agilent offers core global benefits to all staff - but in addition to these, the business offers Agilent Result Bonus, Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, Holiday, and Company activities.
About Agilent
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek, so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com
We are committed to making Agilent the best place to work for everyone by providing a truly inclusive work experience. Together, through collaboration, as One Agilent, we are better able to deliver trusted answers to our customer’s critical questions because we know there is work to be done.
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