Revenue Operations Manager

Secoda makes the experience of exploring and using data as intuitive, fast, and useful as using Google Search. When hiring, we prioritize candidates who are ambitious, self-starters, and great teammates. We have a deep sense of ownership, and believe every employee should have an impact on Secoda and its mission. 

Secoda is hiring for our first Revenue Operations Manager to join our small but mighty Operations team. In this role, you will ensure our Sales, Marketing, and Customer teams are set up for success, while also ensuring data integrity across systems and laying the foundation for future growth.

What You’ll Do:

• Gather, consolidate, and analyze data from Salesforce and other applications in our tech stack to support Sales, Marketing, and Customer teams

• Develop and maintain dashboards and reporting tools to provide insights into key performance indicators and operational metrics

• Analyze sales performance metrics, pipeline health, and customer lifecycle data to identify opportunities for continued growth and retention

• Utilize data analytics to gain insights into customer behavior and success metrics, providing actionable recommendations for continuous improvement.

• Own and manage sales and revenue forecasting & reporting to provide insights and actionable recommendations

Who You Are:

• 5+ years of experience in revenue operations or sales operations, ideally, at a SaaS company

• Strong analytical skills with proficiency in data analysis and reporting tools (e.g., Google Sheets, SQL, Quickbooks) with the ability to translate data into actionable insights

• Knowledge of key sales, marketing, and customer success performance indicators

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders at all levels

• Demonstrate a passion in designing scalable, repeatable processes and programs

Nice to Have:

• Technical understanding of MDS and data discovery tools. 

• Experience working in a fast-paced startup environment.

About Secoda

What we offer: 

• Competitive pay and equity 

• Unlimited paid time off 

• Flexible work environment (remote & hybrid) and work from anywhere in our time zones

• Competitive health benefits 

• Home office stipend

• Learning and development budget ($1000 per year) 

• Company off-sites and team events

• Parental leave

Who we are: 

• Curious: We lead with a genuine interest in customers, data, and the unknown. We work hard to understand other points of view, and ask great questions to investigate what is right.

• Tough: Resilience is key in the unpredictable startup landscape. We embrace audacious goals, understanding that occasional setbacks serve as opportunities to refine our abilities.

• Humble: We embody humility, eschewing arrogance and complacency while fostering an inclusive atmosphere for all. We remain open to change, recognizing that many of our existing practices may require improvement.

• Analytical: We are data driven. Our commitment to data-driven decision-making ensures that we are precise, informed, and effective in our actions. We rely on data to guide our strategies and measure our success.

• Ambitious: We aim for excellence with ambition, not arrogance. We nurture inclusivity and remain open to improving our practices on our journey to be our best.

How we work:

• Win together: We work and collaborate and celebrate as a team. We leave ego at the door and prioritize the outcomes of the group over individual achievements.

• Customer First: We are always optimizing the customer's experience, we put ourselves in the customer's shoes and always deliver nothing less than the best for our customers.

• Lightning fast: We focus on what matters most, make fast initial progress, and iterate toward the best outcome. We don't get caught in analysis paralysis, we make decisions using imperfect information with reliable frameworks.

• Pixel Perfect: We take immense pride in our work and strive for excellence in everything we do. From the smallest tasks to the most significant projects, we pay attention to detail and aim for the highest standards of quality

• Own it: We don't wait for problems to arise; we proactively identify and address potential issues.

• Puzzle Pieces: We respect each person's unique strengths and ways of thinking. In our team, everyone's contribution is welcome and valued. Our uniqueness sparks creativity, leading to innovative ideas and solutions.

If your experience aligns with this role you're looking for an exciting opportunity to join an early-stage startup, then we want to hear from you!