Senior Data Analyst

Team: Commercial Optimisation

Salary banding:  £40,000 - £50,000

Experience: Mid-level / Expert

Working pattern: Full-Time

Reporting to: Head of Commercial Optimisation

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Data, Insights, Ownership 

Top 3 qualities for this role: Numerical, driven, attention to detail 

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

Our objective is to come up with actionable insights through data analysis to improve outcomes for customers and the business. We shape and drive change for a better OVO. 

This role in a nutshell:

The Senior Data analyst will be responsible for gathering, reviewing and analysing data to generate actionable insights. They work closely with a large number of stakeholders on all  levels and across the organisation to test hypotheses, validate insights and help drive change where there is value. 

Your activities fall in 4 main areas:

1. Performance reporting to senior stakeholders - ensuring accurate and timely submissions of performance data (weekly and monthly) to senior stakeholder such as CEO and CCO for internal meetings and Board meetings  
2. Provide insights - supporting the Head of Commercial Optimisation and the Customer Lifetime Value (CLV) team in gathering, analysing and presenting actionable insights to CEO, CCO, VP of Growth and the Director for Customer Value Growth.
3. From insights to benefits - engage stakeholders/ other teams to turn insights into actions to improve OVO’s performance. 
4. Interrogating data sets and model outputs to help uncover issues in data, validate hypotheses and identify and root cause trends
   
   

Your key outcomes will be:

• Work hand in hand with the CLV team to answer critical questions and unlock opportunities 
• Produce and update weekly and monthly dashboards and KPI scorecard used by CEO, CCO, and the broader leadership team to monitor business performance
• Own the accuracy of the data and become expert on data flows and definitions within Commercial
• Establish and proactively manage relationship with multiple stakeholders across the business to gather data and generate insights   
• Support broader teams with data requests including connecting multiple data sets from across the business to provide a rich picture to support with decision making 
• Help turn insights into action, collaborating with other teams and project manage some of the changes/activities identified 

Systems: SQL, BigQuery Google Sheets, Excel

You’ll be a successful Senior Data Analyst at OVO if you…

• Good to advanced knowledge of SQL and Big Query
• Advanced Excel/ Google sheet skills 
• Experience and knowledge within the energy sector will be an advantage 
• Experience at visualising and analysing data to identify trends, inconsistencies and insights 
• Ability to start a project from conception and work with various teams to ensure a positive outcome
• A keen eye for detail and ability to produce high quality deliverables. 
• Strong problem solving, analytical and critical thinking skills
• Ability to collaborate with others and work with a degree of autonomy
• Comfortable navigating change and uncertainty, with a flexible working attitude.

Let’s talk about what’s in it for you

We’ll pay you between £40,000 and £50,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
For your home Get up to £300 towards any OVO Energy plan , plus personal carbon offsetting and great discounts on smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..