Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive expert guidance on applications and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

Telehealth Patient Engagement Specialist

72% Flex
Remote: 
Full Remote
Experience: 
Junior (1-2 years)
Work from: 
Illinois (USA)

Offer summary

Qualifications:

0-2 years of customer service or sales experience, Passion for community and health improvement.

Key responsabilities:

  • Locate and connect with patients
  • Engage with patients to address needs
  • Serve as primary contact and provide support
  • Work with care team to ensure comprehensive support
Synapticure Inc. logo
Synapticure Inc. Startup https://synapticure.com/
11 - 50 Employees
About Synapticure Inc.
Synapticure is a specialty telehealth clinic transforming the experience & outcomes of neurodegenerative disease for patients and caregivers. Founded in 2021 by an ALS patient and caregiver, our care model includes quick and easy access to neurologists, behavioral health including psychiatry and therapy, care coordination and additional services into one integrated care experience. With inclusive insurance coverage including Medicare, we treat patients in all 50 states with ALS, Parkinson’s, Huntington’s, Alzheimer’s and related Dementias. Synapticure partners with health plans, providers, and community organizations to improve the lives of the more than 10 million Americans living with neurodegenerative disease.
See more Synapticure Inc. offers

Job description

Logo Jobgether

Your missions

We provide flexible, specialized care for patients and caregivers living with neurodegenerative diseases. As a Patient Engagement Specialist, you will be responsible for locating and connecting with patients who would benefit from our care model and engaging with them to understand and address their needs.
 
Your interactions will be the patient's first encounter with our organization, initiating a relationship that will later transition to a Care Coordinator for long-term support. Until this transition occurs, you will serve as the patient’s primary contact, ready to assist with support, education, or simply providing a listening ear. You will work closely with our care team to ensure that patients and caregivers receive the comprehensive support they deserve from the very beginning.
 
Location: This position is fully remote, with all necessary technology provided to work from home. Occasional travel to our headquarters in Chicago, IL, or other locations may be required.
 
Compensation & Benefits: Position is full time/exempt with competitive salary and benefits package including health insurance offering. Salary range for this role is competitive depending on the candidate’s level of experience.

Requirements
  • You have 0-2 years of customer service or sales experience with a successful track record to share for that time period
  • You have a passion for working within the community you are a part of, or have been a part of in the past
  • You have dynamic interpersonal skills and a strong desire to improve the health of individuals and whole communities
  • You have a metrics-driven approach to your work and are willing to do whatever it takes to meet quotas for the Outreach team
  • You are comfortable with high-volume outbound calls as well as creative outreach
  • You are an independent self-starter who responds well to change and shifting priorities 
  • You are excited about how technology can support your work and help drive the ongoing evaluation toward new, better, care
    •

    Required profile

    Experience

    Level of experience: Junior (1-2 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    SalesUser EngagementOutbound Calling

    Soft Skills

    • Customer Service
    • Metrics-Driven Decision Making
    • Excellent Communication
    • Interpersonal Skills
    • Empathy
    • Proactive Mindset
    • Adaptability
    Are you interested?

    Go Premium: Access the World's Largest Selection of Remote Jobs!

    • Largest Inventory: Dive into the world's largest remote job inventory. More than half of these opportunities can't be found on standard platforms.
    • Personalized Matches: Our AI-driven algorithms ensure you find job listings perfectly matched to your skills and preferences.
    • Application fast-lane: Discover positions where you rank in the TOP 5% of applicants, and get personally introduced to recruiters with Jobgether.
    • Try out our Premium Benefits with a 7-Day FREE TRIAL.
      No obligations. Cancel anytime.
    Upgrade to Premium

    Find other similar jobs

    SEE MORE JOBS
    Sign in or sign up with Google or LinkedIn