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Telehealth Community Care Navigator

72% Flex
Remote: 
Full Remote
Work from: 
Illinois (USA)

Offer summary

Qualifications:

Experience in clinical care, geriatrics, or dementia, Bilingual fluency in Spanish.

Key responsabilities:

  • Support patients and caregivers with neurodegenerative diseases remotely
  • Use technology for appointment scheduling & documentation
Synapticure Inc. logo
Synapticure Inc. Startup https://synapticure.com/
11 - 50 Employees
About Synapticure Inc.
Synapticure is a specialty telehealth clinic transforming the experience & outcomes of neurodegenerative disease for patients and caregivers. Founded in 2021 by an ALS patient and caregiver, our care model includes quick and easy access to neurologists, behavioral health including psychiatry and therapy, care coordination and additional services into one integrated care experience. With inclusive insurance coverage including Medicare, we treat patients in all 50 states with ALS, Parkinson’s, Huntington’s, Alzheimer’s and related Dementias. Synapticure partners with health plans, providers, and community organizations to improve the lives of the more than 10 million Americans living with neurodegenerative disease.
See more Synapticure Inc. offers

Job description

Logo Jobgether

Your missions

As we expand rapidly in 2024, we are seeking compassionate, resourceful, and dedicated Community Care Navigators to support patients and caregivers dealing with neurodegenerative diseases. Ideal candidates will have experience in clinical care, geriatrics, and/or working with patients with dementia. Bilingual fluency in Spanish, both verbal and written, is essential to support our diverse patient and caregiver population. 
 
This fully remote position provides the necessary technology to work from home, with occasional travel to our headquarters in Chicago, IL, or other locations. Join us and make a meaningful impact in the lives of those we serve.
 
Compensation & Benefits: Position is full time/exempt with competitive salary and benefits package including health insurance offering. Salary range for this role is competitive depending on the candidate’s level of experience.


Requirements
  • High school diploma or equivalent, with sufficient experience and proven skills to perform assigned duties effectively.
  • Proficient in using technology to support members remotely (telephone, text etiquette, virtual visit platforms, etc.).
  • Excellent verbal and written communication skills, organizational abilities, and interpersonal skills to work effectively within a diverse team.
  • Knowledge of scheduling platforms to ensure accurate appointment scheduling and management.
  • Experience with electronic health record systems and/or care facilitation platforms for accurate documentation.
  • Skilled in collecting and documenting member clinical and demographic data promptly.
  • Strong problem-solving skills, with the ability to make difficult decisions and collaborate with team members when necessary.
  • Capable of providing creative solutions to challenges within the healthcare system to optimize members’ care and health.
  • Possess a growth and learning mentality, with the ability to think outside the box and take on non-traditional responsibilities.
  • Adaptable to change, prepared for frequent, fast-paced changes, and shifting priorities.
  • Ability to establish cooperative working relationships with patients, teammates, and healthcare and community service providers.
    •

    Required profile

    Experience

    Spoken language(s):
    SpanishEnglish
    Check out the description to know which languages are mandatory.

    Hard Skills

    Care ImplementationSenior Care Industry KnowledgeSchedulingElectronic Health RecordsData CollectionDocumentationWriting

    Soft Skills

    • Cooperation
    • Business Decision Making
    • Verbal Communication in Japanese
    • Organizational Skills
    • Interpersonal Skills
    • Problem Solving
    • Team Collaboration
    • Adaptability
    • Creativity
    Are you interested?

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