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Telehealth Care Team Operations Associate

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Illinois (USA)

Offer summary

Qualifications:

Experience with medical records, EHR systems, and patient communication., Background in startup or rapidly growing organization..

Key responsabilities:

  • Provide admin support for scheduling and care coordination.
  • Handle and review medical records efficiently.
  • Coordinate referrals to healthcare services.
  • Communicate effectively with patients.
  • Represent organization to members and partners.
Synapticure Inc. logo
Synapticure Inc. Startup https://synapticure.com/
11 - 50 Employees
About Synapticure Inc.
Synapticure is a specialty telehealth clinic transforming the experience & outcomes of neurodegenerative disease for patients and caregivers. Founded in 2021 by an ALS patient and caregiver, our care model includes quick and easy access to neurologists, behavioral health including psychiatry and therapy, care coordination and additional services into one integrated care experience. With inclusive insurance coverage including Medicare, we treat patients in all 50 states with ALS, Parkinson’s, Huntington’s, Alzheimer’s and related Dementias. Synapticure partners with health plans, providers, and community organizations to improve the lives of the more than 10 million Americans living with neurodegenerative disease.
See more Synapticure Inc. offers

Job description

Logo Jobgether

Your missions

We are seeking a dedicated Care Team Operations Associate (CTOA) to drive administrative support functions across the market, including scheduling and care coordination. The CTOA will serve as a representative to our members, external healthcare organizations, payer partners, and other partners, ensuring our members receive the care and assistance they need to thrive. This position is fully remote, and necessary technology will be provided to work from home.
 
Compensation & Benefits: Position is full time/exempt with competitive salary and benefits package including health insurance offering. Salary range for this role is competitive depending on the candidate’s level of experience.

Responsibilities
  • Provide administrative support for scheduling and care coordination.
  • Handle and review medical records efficiently.
  • Coordinate and manage referrals to appropriate healthcare services.
  • Communicate effectively with patients regarding scheduling and care coordination.
  • Utilize electronic health record (EHR) systems for accurate documentation.
  • Represent our organization to members, healthcare organizations, and partners.

    • Requirements
  • Experience handling and reviewing medical records.
  • Experience in a startup or organization that has experienced rapid growth and change.
  • Experience in coordinating and managing referrals.
  • Exceptional communication skills.
  • Experience with EHR systems.
  • Experience with patient communication, including scheduling and coordinating care.
  • Basic knowledge of frequently prescribed medications.
    •

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Medical Records Review

    Soft Skills

    • Excellent Communication
    • Interpersonal Skills
    Are you interested?

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