Home Lending Funding Manager

Description

A GREAT PLACE TO WORK AND BANK

Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams!

 If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 8 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5 star Bank in Washington State by Bauer Financial, an independent bank rating firm.

POSITION SUMMARY:

Responsible for supervising and managing all activities required for the funding of mortgage loans and associated tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Manage and oversee the funding team, consisting of funders and funding assistants.
• Supervise duties and tasks and review/update procedures to assure quality in accuracy and customer service for funded loans, as well as quality for post funding activities.
• Perform post-funding file reviews as needed for adherence with procedures.
• Perform evaluations and employee reviews as appropriate and prescribed by the company.
• Responsible for management of the funding pipeline to advise management and funders of upcoming funding volume and situations.
• Review pipeline for Service Level Agreement compliance with current procedures.
• Review and evaluate any loan issues and provide guidance to funders on appropriate actions and solutions.
• Conduct regular meetings with funders to go over new programs, regulations and current volume, ideas for workflow improvement and procedures, along with team-building conversations and activities.
• Take on funder role for specialty and new loan programs to establish procedures and to stay up to date with changes in systems.
• Partner and meet with Loan Servicing teams to review procedures and make sure funded files provide accurate and efficient date for loans to be boarded into our Loan Servicing system.
• Partner and meet with Home Lending Operations managers to review ideas, changes, volume levels and ways to keep and improve procedures for excellent customer service to Home Lending and outside customers.
• Partner with Post Closing team(s) for assistance with insuring, shipping and purchasing of loans once they are funded.
• Partner with loan officers as the primary liaison between borrowers, their representatives, attorneys, title companies, insurance representatives, and other parties tied to the home lending transaction.

YOU WILL BE ELIGIBLE FOR

• Full medical, dental, and vision coverage for individual or family plan.
• Life insurance.
• Long- and short-term disability insurance.
• 401K matching program.
• Paid sick and vacation time.

OUR CORE VALUES

• Relationship Driven-we strive to "WOW" (surprise, excite and delight) each other and our customers.
• Ethical-fair, honest and act with integrity.
• Lead by Example-maintain a positive attitude, show respect for others, and have some fun!
• Accountable- we take our responsibilities seriously and we meet our commitments with urgency.
• Team Player- dependable, enthusiastic contributor to team success and to the greater good of the bank.
• Embrace Dreams- we encourage each other to reach for our dreams.
• Diversity- we celebrate diversity and support equality for all.
• Community Oriented- we actively support our communities and the Bank's CRA initiatives.
• Open and Honest Communication- always professional, responsive, and timely.

Qualifications

EDUCATION and/or EXPERIENCE

• High School Diploma or GED required.

• Mortgage banking experience preferred with the markets served by 1st Security Bank.

• Excellent verbal, written and interpersonal skills.

• Exceptional customer service orientation. Customer may be internal employee or external customer.

• Must demonstrate a high level of organization, attention to detail, and thoroughness.

• Knowledge of mortgage banking procedures including an understanding of loan processing.

• Knowledge of administrative and clerical procedures and best practices.

• Strong information management, organization, planning and detail orientation.

• Demonstrated initiative, reliability; ability to multi-task, manage stress and meet deadlines.

• Professional personal presentation; proper manners, etiquette.

• Ability to maintain discretion and confidentiality at all times.

• Must be bondable.

COMPUTER SKILLS

To perform this job successfully, an individual should be proficient in Microsoft Office Products and other Database software. Solid word processing and computer database skills with accurate keyboarding at 60+ wpm.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee will operate in a general office environment, using office equipment such as a phone and a computer. The employee must be able to bend and squat occasionally when accessing storage.

• The noise level in the work environment is usually quiet to moderate as compared to a private office with light foot traffic and office equipment. The employee must be able and willing to interact frequently with the general public.