Offer summary
Qualifications:
Previous customer service and sales experience required, Strong German language skills, both verbal and written, Fast learner with a preference for independent work, Proficient in PC skills and reliable in data management, Enjoy communication and working remotely in a digital community.
Key responsabilities:
- Serve as primary contact for customers via chat, email, or phone
- Handle customer inquiries confidently and competently
- Process data changes, service requests, orders, etc.
- Provide custom solutions based on expertise
- Manage customer service requests for multiple projects simultaneously