Senior Account Manager - Remote

About you
You are an experienced, personable, outgoing sales professional with a passion for building relationships with clients both over the phone and face to face. You thrive when picking up the phone to call potential clients, discussing our products and their value, or simply gathering feedback on our services.

You specialise in maintaining a client portfolio in a B2B sales environment. You are detail-oriented in your work and able to follow a process and record interactions within a CRM. If you have direct experience with acquiring new customers and successfully retaining repeat business then we would love to speak with you.

About the role
Joining our new and growing Account Management team, responsible for building relationships with dealers and enabling their business growth through our Dealer Subscriptions product. You’ll be reaching out to existing trade contacts and prospecting new leads from trade customers to discuss how they will benefit from listing their stock on our marketplace.

You will report on customer engagement with trade listings to demonstrate the value of our site to sellers. Visiting Dealerships to build relationships and managing renewal periods to retain their business. All interactions and subscription details will be accurately logged within the system.

About us www.carandclassic.com
Car & Classic is one of the largest automotive marketplaces in the world. We’re lucky to have thousands of user-generated listings submitted monthly with content gems from James Bond’s Aston DB5 to Elvis Presley’s Cadillac. The site is old, launched in 2005 but under new, VC-backed ownership since 2018 and on an exciting triple-digit growth journey to bring classic vehicle transactions online.

Our culture is incredibly important to us. We’re lucky enough to have built the team from scratch with a focus on enjoying the day-to-day, diversity, inclusion and high performance. Despite being an entirely distributed business we build strong connections as colleagues and have created a fun and high-performing culture.

We’re looking for a Senior Account Manager that has good, relevant experience and wants to make their mark in a rapid growth business where they can make a real difference, whilst enjoying the environment and culture.

Role and responsibilities:

• Building and maintaining excellent relationships with Trade sellers/clients ensuring a renewal retention rate of 85%.

• Acquiring 10 new Trade customers onto our listing subscriptions per month through prospecting or your own book of contacts

• Maximising the benefit to our Trade customers and growing their account with us.

• Organising and attending face to face meetings with Trade sellers/clients

• Maintaining accurate records within a CRM and subscription management platform

• Create reports on customer engagement for Trade sellers/ clients

• Follow up with Trade sellers/clients to review our service and secure subscription renewal

The skills, attributes and experience you must have:

• B2B Sales: Experience working in B2B sales, ideally in the automotive industry working with independent dealerships.

• Prospecting: Experience in generating sales relationships from scratch through multiple channels such as outbound calls.

• Targets & KPIs: Demonstrable experience working and exceeding in a target-driven environment.

• Relationship Building: Excellent customer service skills, able to build long-lasting relationships with clients.

• Communication & Presentation: Excellent verbal and written English and high-level communication skills.

• Proactive: A hands-on, get-stuff-done, action-orientated approach.

• Passionate: Interest in classic cars is a bonus.

What do you get (remuneration & benefits)?

• 💰Competitive base salary + commission

• 🚗 Car allowance

• 📈Stock options

• 💻All the equipment you need to get the job done

• 🌍Flexible working - work where and when you want in order to get the job done

• 🤗Access to free counselling, therapy and mental health support via Spill

• 📚 Professional development allowance

• 👨‍👩‍👧‍👦 Life Cover

• 🩺Smart Health

• 👶Generous parental leave

• 🏝33 days holiday (including bank holidays)

• 🚀 Ability to make your mark on a fast-growing start-up

Our application process
Every role is crucial to us at this stage of our growth. Once you decide to apply you’ll be presented with a series of questions. The answers to the questions are the difference between your application being progressed or not. Please do give them your time and effort when answering.

Good luck with your application and thank you in advance for your interest in joining us at Car & Classic.

Car & Classic Limited is an equal opportunity employer
Equality, diversity and inclusion are integral parts of our culture. We recognise and celebrate the value and impact diversity brings to our company and are committed to ensuring this is a consistent focus, for which we hold ourselves responsible. We are committed to treating all applicants fairly and equally and encourage candidates from all backgrounds to apply for this role.