HR Operations Coordinator

Description

One Inc is a rapidly growing InsurTech digitizing inbound and outbound payments for the Insurance space. It’s an exciting time to join a private equity backed, market leader experiencing 50% year over year growth.  Every employee, no matter what role receives equity and most of our roles are 100% remote.  Our employees are shareholders and are core to our people first culture. Our core values are simple yet powerful - #risetogether, #woweveryone, #thinkbigworksmall and #ownit. Learn more about joining our team at www.oneinc.com.

 Overview:

The HR Operations Coordinator will contribute to departmental efforts to continuously strengthen the employee experience and organizational culture and support practices to effectively assimilate new employees into the organization and throughout their entire employee lifecycle.
 

Key Responsibilities:

• Handle all aspects of the employee lifecycle through our HR Systems, including onboarding, employee data changes, job title changes, promotion processes, transfers, and offboarding.
• Manage the onboarding process for all new hires. This includes full-time and part-time regular employees, interns, temporary contractors, and third-party employees, serving as a general resource for all new hire questions
• Coordinate and handle all pre-employment paperwork, new hire paperwork, termination paperwork, and other necessary documentation.
• Create and maintain electronic personnel files
• Create and maintain I-9 records, send notification reminders when work authorization expires, and procure updated Form I-9 documentation where required.
• Oversee all third-party vendor staff onboarding and offboarding to ensure compliance with all company policies and procedures.
• Identify opportunities to streamline processes and improve the efficiency of the onboarding experience
• Maintain high regard for employee privacy following applicable policies and regulations.
• Demonstrate the highest standard of professionalism and ability to act with a high degree of integrity and confidentiality

Secondary Responsibilities:

• Maintain exit interview database for departing employees
• Provide employment verifications for employees with special requests not handled by third-party vendors and monitor the HR mailbox.
• Work with other HR team members and act as one team to our internal clients.
• Performs other related duties and functions as assigned by the Director, HR Business Partner.
• Participate in projects led by the HR Business partner.
• Stay informed about employment laws and regulations to ensure compliance.
• Create reports, forms, and correspondence as necessary.
• Any other project work or job duties, as assigned.

Education and experience:

• Bachelor’s degree in human resources, Business Administration, or equivalent relevant work experience.
• 2+ years of experience in HR, preferably in an onboarding or administrative role.
• Proficiency in MS Office Suite and using HRIS systems (UKG experience is a plus), internet research, and database skills are required. Must be technically minded and comfortable learning and working with multiple business software apps.
• The ability to work overtime is a must for this role.

Skills & Abilities:

Essential Skills

• Communication & Interpersonal Skills: Possesses excellent written and verbal communication skills and strong interpersonal skills, enabling effective interaction with staff at all levels to ensure successful outcomes and establish a positive onboarding experience.
• Proactiveness & Prioritization: Adept at proactively managing tasks in a fast-paced environment, with a strong ability to prioritize a busy workload effectively. Must be focused, driven, highly responsive, and able to work under pressure with interruptions and tight deadlines.
• Organization & Attention to Detail: Highly organized with exceptional attention to detail, capable of managing projects and processes simultaneously while maintaining accuracy.
• Self-motivation & Problem-Solving: Self-starter with the ability to anticipate and resolve issues proactively and independently, fostering a solutions-oriented approach.

The actual salary offered will be based on several factors, including, but not limited to, the applicant's qualifications, years of relevant experience, HR knowledge, and, if applicable, the location where the applicant lives and from which they will be performing the job.

Pay range:     $28.84 - $31.73 per hour

Qualifications