Transformation Manager

Groupon is embarking on a transformative journey, offering a challenging yet rewarding environment with unparalleled opportunities for personal and professional growth. Our mission is to reignite the company's growth and enhance the value we deliver to local vendors through compelling experiences and services for their customers.

Role Overview

As a Transformation Manager, you will be at the forefront of driving significant change across various departments, including marketing, product development, and engineering. Your focus will be on leading projects, implementing organizational changes, and optimizing processes. You will collaborate closely with senior management to ensure alignment with strategic goals and rapid progress.

The ideal start date is within a month. We have projects waiting for their project manager.

💬 What is our mindset? 

• We compare ourselves to a sports team, striving to assemble the best team with the available resources.
• While maintaining values like fairness, mutual support, and respect, we also focus on performance, aiming to build a top-notch organization capable of delivering excellent results quickly. 
• Our culture is built on courage, ambition, and is strongly meritocratic, allowing the most capable individuals to grow rapidly. Learn more about us on our landing page.
• Learn more about us on the landing page.

Key Responsibilities

• Strategic Development & Implementation: Assist in crafting and executing organizational strategies, change initiatives, and processes.
• Alignment with Leadership: Ensure seamless alignment between executive leadership and departmental activities.
• Operational Streamlining: Streamline operations to enhance efficiency and effectiveness.
• Issue Resolution: Identify and resolve operational issues in collaboration with department heads.
• Performance Monitoring: Develop and implement processes to monitor and evaluate performance.
• Foster Collaboration: Promote effective collaboration and coordination among different departments.
• Project Planning & Execution: Develop comprehensive project plans, set milestones, and oversee the successful execution of transformation projects, with a strong emphasis on IT-related initiatives.
• Cross-Functional Leadership: Lead cross-functional projects, ensuring timely and budget-compliant completion.
• Resource Management: Coordinate project activities, manage resources, and monitor timelines.
• Progress Reporting: Provide regular progress updates to executive leadership.

Qualifications

• Work Experience: At least 3 years of experience in consulting or competitive, fast paced, performance driven environment requiring you to quickly grasp new concepts.
• Communication Skills: Excellent spoken and written English communication skills.
• Project Management Proficiency: Proficiency in project management methodologies and tools is a must.
• Analytical Skills: Strong analytical skills for data-driven decision-making and problem solving.
• Transformation Experience: Proven experience in managing transformation projects, organizational restructuring, and process improvements is highly desirable.

Skills & Competencies

• Hands-on Management: A hands-on management style with a track record of leading teams and projects.
• Crisis Management: Ability to manage high-pressure situations and crises effectively.
• Tech Savviness: Strong technical background and familiarity with IT projects.
• Innovative Mindset: Capability to drive innovation and foster a performance-driven culture.

Our Mindset

• Bottom-up and Top-down Approach: Deconstruct the system into the smallest building blocks.
• Understanding People and Numbers: Clearly articulate key issues and communicate next action steps.
• Execution in Complex Environments: Deliver results under pressure, focusing on weeks rather than years during the transformation period.

Who We Are Looking For

• Talented Generalist: Ability to quickly grasp various concepts from marketing, product development, and engineering.
• Bias for Action: Be highly proactive, never leave things to fizzle out.
• Strong Sense of Ownership: Have an extremely strong sense of ownership and drive to deliver.
• Teamwork: Synchronized progress, mutual support, and cohesive team success.
• Continuous Learning: Adapt quickly, communicate across diverse audiences, learn from mistakes, and contribute innovative ideas.
• Numerical Proficiency: Focus on result-oriented goals with proficiency in tools like Excel.
• Disruptive Innovation: Challenge the status quo with data-backed solutions and find alternative solutions when needed.
• Comfort with Failure: Try new approaches, learn from failures, and explore alternative paths.
• Collaboration: Work seamlessly across departments, particularly with Product and IT in our tech-driven e-commerce environment.
• Senior Experience: Prior experience in e-commerce/marketplace scale-ups or investment groups, capable of delivering results and building effective teams.

We primarily seek a matching mindset, enthusiasm, ambition, and aligned values, rather than extensive experience. If you are ready to lead transformative projects with a high degree of ownership and curiosity, apply now!

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com.