Offer summary
Qualifications:
Experience in handling Income Protection claims, Awareness of Compliance regulations, Good medical knowledge and understanding, Understanding financial calculations and reinsurance, Empathy, sensitivity, good communication skills.
Key responsabilities:
- Assess evidence and make claim decisions logically
- Manage claims from end to end with quality
- Communicate with customers effectively and proactively
- Resolve complaints and support colleagues with training
- Maintain service levels and meet customers' expectations