Offer summary
Qualifications:
BS/BA degree preferred with 4+ years of relevant technical experience in the field., Experience in veterinary medicine and customer service preferred..
Key responsabilities:
- Provide outstanding installation, onboarding, training, and support to customers.
- Manage IHD system post-installation activities, troubleshoot, and improve customer experience.
- Collaborate with Sales and TSS to address technical needs and optimize clinic operations.
- Ensure compliance with training standards, maintain detailed customer records, and identify areas for improvement.
- Act as a liaison between customers and Antech, contribute to clinic staff training and workflow optimization.