About Acrisure:
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
To fuel our growth, we are looking to supplement our team with a new opportunity for a Carrier Program Administrator on our Platform Operations Team, who strives to deliver “Best in class” customer service (to both internal and external clients), while maximizing efficiencies to meet the company’s goals and objectives. The position requires the use of good judgment, analytical reasoning, robust interpersonal communication, and sound problem-solving skills.
Responsibilities:
In coordination with Corporate Regulatory Affairs team, serve as the main point of contact for administrative functions within the platform related to insurance company and broker/wholesaler appointments.
Track assigned appointments with each insurance company and broker/wholesaler. Maintain a log of all agency codes and subcodes with each insurance company partner and communicate updates to applicable teams.
Maintain log for platform IVANS Y mailboxes and track Download configuration.
Maintain day-to-day regulatory documents in an organized and timely fashion at the direction of the team.
Grant access to Employees for insurance company portals when required and perform monthly audits to ensure appropriate user terminations.
Rapidly generate reports related to appointments as requested.
Actively participate and contribute in projects to transfer appointments and commission schedules for agency partner integrations and acquisitions under the direction of respective Department Leaders. Assist with transfers from agency to agency ensuring that appointments and commission schedules are re-assigned correctly and promptly.
Provides platform partners with hands-on, one-on-one guidance and assistance in securing new carrier appointments in accordance with respective department leadership and regulatory affairs.
Provide overall agent and carrier support and assistance through written and oral communications.
Develop and sustain effective working relationships with a wide range of stakeholders, including team members, virtually and in-person.
Actively participate with Management, collaborate, and share recommendations for improvements to processes, procedures, and identify and implement the systems to best manage these appointments.
Maintains current knowledge of team responsibilities and is cognizant of the team’s function by supporting the success of the team through effective and accurate administrative assistance
Maintain high level of confidentiality when working with proprietary and sensitive data.
Resolves limited and non-routine problems as required
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
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