Intrigma is a transformative cloud software company, leading the revolution in the U.S. healthcare system with our groundbreaking AI rule-based scheduling engine. We specialize in solutions that automate the scheduling processes for physicians and nurses, enabling optimal workforce management and saving invaluable time. Partnering with some of the largest hospital systems and healthcare companies globally, we are steadfast in our commitment to significantly enhance healthcare productivity through our innovative technology.
Intrigma is seeking detail-oriented and analytical individuals to join our team as Automated Scheduling Specialists. This role is vital for the efficient onboarding of our products by setting up and configuring automated scheduling systems tailored to the needs of our diverse clientele. This position offers a challenging yet rewarding opportunity to play a key role in optimizing healthcare staffing and scheduling.
Key Responsibilities:
Understand and analyze client scheduling requirements to configure Intrigma's automated scheduling system effectively.
Set up and manage shift types, rules, quotas, and scheduling blocks to meet client-specific needs.
Utilize Intrigma’s tools, such as the Calendar View, Assignments Grid, and Shift Grid, to create and organize shifts.
Apply scheduling rules and patterns to automate the scheduling process, ensuring compliance with staffing needs and constraints.
Collaborate with clients to refine scheduling parameters and troubleshoot any scheduling conflicts or issues.
Stay updated with the latest Intrigma system features and updates to optimize scheduling configurations.
Assist in managing and responding to user requests, ensuring all scheduling preferences and constraints are appropriately addressed.
Provide feedback and suggestions to enhance the Intrigma scheduling system and user experience.
Bachelor degree, preferably in a field that demonstrates strong analytical and problem-solving skills.
3+ year experience in a SaaS Customer Success role or similar project management role
Excellent attention to detail and ability to handle complex, time-sensitive tasks.
Strong computer literacy and ability to learn new software quickly.
Effective communication skills for interacting with team members and clients.
Ability to work independently and in a team environment.
Experience or interest in healthcare scheduling or operations is a plus.
Perks:
Fully remote work, no geographic restrictions.
A dynamic and supportive work environment.
Opportunities for professional growth and learning.
Hands-on experience with cutting-edge scheduling technology.
Potential for future career growth and opportunities.
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