Ecommerce Project Manager at BAD Marketing

ABOUT BAD MARKETING:

We're a team of 170+ passionate leaders and creatives who have worked diligently to make BAD Marketing one of the largest and most robust Growth Marketing Agencies in the world. At the core of our philosophy is the belief that excellence stems from a united team working toward a common objective: to not only help our clients grow profitably but also to provide them with an experience they can’t find anywhere else.

We specialize in local lead generation, e-commerce, and information marketing; catering to clients that span from auto and local shop owners, to online consumer product brand owners, online gurus selling courses or coaching, and more.

Our approach to success involves more than just Bold And Disruptive strategies. We invest in our team through extensive training, continuous support for growth and learning, and the cultivation of a happy and confident company culture. For us, finding fulfillment in your career is just as crucial as excelling in it.

ABOUT THIS POSITION:

As an Ecommerce Project Manager, you will play an important role in the post-sale relationship and account management at BAD Marketing. You will be responsible for ensuring that your accounts are successful, operating smoothly and that all tasks are completed in a timely manner.

RESPONSIBILITIES:

• Utilize our Tech Stack (Clickup, Slack, etc.) for streamlined project management.
• Embody and promote team values while setting and achieving department objectives.
• Monitor and optimize team performance, holding them accountable for deadlines, SOPs, and projects.
• Be proactive in communicating account standings with clients, providing plans for optimization or improvement.
• Provide excellent customer experience, de-escalating concerns to minimize refunds or reputation damage.
• Deepen existing client relationships and identify new client needs.
• Manage onboarding and offboarding processes, acting as a bridge between clients and BAD Marketing for successful account management.

QUALIFICATIONS:

• 2-3+ years of experience in project management.
• Proven experience managing Ecommerce projects from conception to completion.
• Experience with Media Buying, specifically with Google and Facebook.
• Strong understanding of Ecommerce platforms, technologies and trends.
• Ideally has worked with Shopify stores and have helped strategize/ran ads on Meta and Google.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Knowledge of paid media, Ecommerce or email marketing.
• Excellent communication and interpersonal skills.

BENEFITS:

• Comprehensive health, dental, and vision insurance plans (US Residents Only)
• PTO
• Paid US Holidays
• Opportunities for professional development and advancement within the organization.
• A collaborative and innovative work environment with a focus on creativity and results.

ADDITIONAL:

• 9AM - 6PM EST
• Remote
• W2 (US Residents Only)

OUR CORE VALUES:

• BE BAD
• PLAY TO WIN
• EXTREME OWNERSHIP
• SOLUTIONS NOT PROBLEMS
• BEST IDEA WINS
• ALWAYS BE GROWING
• NOBODY IS BIGGER THAN THE TEAM