Product Stewardship Manager

Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

As a Product Stewardship Manager, you’ll integrate product legal and regulatory compliance processes across the MillerKnoll collective and identify risks. You will update and/or draft product compliance policies/procedures to ensure a robust compliance program. You’ll also develop and/or update processes to support the identification, analysis, and dissemination of new and emerging product compliance laws, regulations and governance matters.  The Product Stewardship function sits within the Sustainability & Stewardship organization, and works closely with related product compliance functions including Product Performance, Trade Compliance, Sustainability, Quality and Packaging, as well as with Product Development and Management to ensure a compliant product and to advance sustainable and innovative outcomes. We also work across the collective with various functions including Operations, Sales/Marketing, Supply Chain, and Legal.

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Essential Functions:

• Product Stewardship Assessment

  • Completing initial, periodic, and ad hoc reviews during the full life cycle of regulated products - from design and product testing, to launch and post-launch monitoring - for the current portfolio of products and pipeline across multiple regulatory jurisdictions including in the Americas, Europe, Middle East, and Asia/Pacific. Requesting, reviewing and interpreting test results, supplier documents and technical reports.
  • Confirming compliance and ensuring products can ship on time to their destined markets.
  • Keeping commercial teams informed of status of compliance assessments to enable timely product launch with appropriate sign-off.
  • Ensuring product teams are aware of new and upcoming regulations relevant for our customers.

• Regulatory Monitoring and Implementation

  • Monitoring regulatory and compliance developments and reporting to compliance management.
  • Supporting/developing global processes that integrate with business processes to ensure company products have access to worldwide markets. Steps include gathering input, authoring/circulating drafts, gaining necessary approvals, developing communications plans, and integrating the guidance into new or existing training.

• Technical Expertise

  • Reviewing, interpreting, and applying technical rules and regulatory requirements to our business.
  • Conveying relevant guidance, policies, codes, and regulations, as well as their applications and implications to the business.
  • Applying this expertise in advising and counseling on new issues, answering routine questions regarding policy, and assisting in the assessment and implementation of new activities.
  • Working with partner companies to proactively address and engage on compliance and regulatory matters. You will be expected to maintain a strong awareness of the impact of regulation on commercial viability and technological innovation. Identify opportunities to improve our product proposition/competitiveness by thoroughly analyzing relevant regulations and challenging existing interpretations and market practice.

• Risk Assessment and Management

  • Protecting product liability and regulatory exposure by participating in reviews, investigations and other compliance monitoring and effectiveness assessments. Escalating breaches and high rated risks to Compliance Oversight to help maintain an enterprise-wide view of regulatory risk environment.

• Company Representation

  • Developing strong working relationships with key stakeholders within and outside of the organization including business partners, regulators, and industry organizations to influence new regulations and standards in alignment with company positions. 

Basic Requirements:

•    Bachelor's degree in a related field

•    Six to ten years of experience

•    Legislative and regulatory compliance experience

•    Experience reviewing and interpreting regulations

•    Familiarity with use of laboratories for testing and the ability to read test reports

Skills and Abilities:

•    Knowledge of chemical constituents a plus

•    Product compliance and/or furniture industry experience a plus 

•    Unwavering ethics and integrity, and an ability to stand firm on issues with independence with a passion for protecting people, property, and the environment

•    Self-motivated, well-organized, and able to multi-task, adapt to change, prioritize tasks, and commit to follow-through and deadlines

•    Highly analytical, solutions- and detail-oriented

•    Able to stay abreast of changing regulatory rules and procedures in a developing industry

•    Strong analytical, written, and communication skills including presentation experience

•    Experience with regulatory or policy drafting or writing as well as training is a plus

•    Ability to translate and communicate complex concepts clearly

•    Ability to maintain a global perspective and work with diverse colleagues across various jurisdictions

•    A track record of building relationships with external bodies such as regulators, operators, and/or suppliers, including test laboratories

•    Strong interpersonal and team skills, with a collaborative and learning mindset

•    Ability to identify and resolve complex technical issues in a timely manner, applying knowledge to real world situations

•    Ability to use regulations together with data to make recommendations, drive business decisions, and provide practical, actionable, and value-added recommendations

•    Experience/comfort working up, down, and across an organization

•    Ability to influence to gain the support of the organization to implement, maintain, and continuously improve compliance system

•   Up to10-15% Travel expected.

Our Values

Our values speak to our shared beliefs. They describe how we live our purpose through the way we lead, the way we see one another, and the way we approach our work.

We are difference-makers reflects our commitments to creating places that matter, to being a good neighbor in our communities, and to using business as a force for good.

We are all extraordinary is our statement about the worth of individuals and our commitment to help everyone reach their full potential.
We are better together demonstrates how challenging one another, making room for everyone, and working and winning as one makes us stronger.

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

A starting compensation range for this role is $88,600.00 - $111,750.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.