German & English speaking Quality Manager (REF2538U)

The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Are you a seasoned quality management professional with a passion for ensuring excellence in projects and services? We are seeking a Quality Manager to join our dynamic team. If you thrive in a challenging environment and possess a keen eye for detail, we want to hear from you!

Quality, T&T Projects

As a Quality Manager, your key responsibilities will include:

• Implementing and enhancing quality measures to prevent risks in deals, projects, and services.
• Planning and executing bid reviews, quality gates, and project audits.
• Tracking measures derived from quality assurance findings.
• Participating in quality reporting.
• Engaging in risk, overrun, and claim management.
• Conducting weekly/monthly reviews of project/service statuses and communicating updates to project owners and management.
• Coaching deal, project, and service managers.
• Supporting internal and external audits (management audits, ISO, CMMI).
• Identifying lessons learned and contributing to the continuous improvement of standards, processes, and tools.

• Proficiency in German and English (minimum B2 level).
• Over 5 years of experience in the quality management process.
• Several years of practical experience in offer, project, and service management.
• Proficiency in standards for projects and infrastructure/Cloud Managed services (PM-, T&T book, PMI).
• Extensive knowledge and experience in the bid process and bid review, including contractual basics.
• In-depth knowledge of PU Cloud quality assurance measures and their application.
• Hands-on experience in claim management.
• Diligence, reliability, and excellent communication skills.

Nice-to-Have Skills:

• ITIL4 certification.
• Experience in process or project management.

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.