Salesforce Administrator

Overview:

If you’re looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the Technology department offers a hybrid work schedule, so you’ll be able to work from home for part of the week!

We’re looking for a salesforce release admin to join our ranks. In this position, you’ll be responsible for coordinating software releases with our Salesforce platform. You’ll play a critical role in ensuring the success of our release builds, installation procedures, source control management, and issue tracking. You’ll also work closely with our Quality Assurance team to ensure that final versions are up to organizational standards. In doing so, you’ll support our Salesforce release management objective to plan and execute application releases with a 99.5 percent accuracy rate.

Key Responsibilities

• Responsible for Release Management and Deployment of packages between environments
• Creating Users, Permission Groups, Permission Sets, etc.
• Responsible for Integrations with other environments such as MuleSoft, AutoRABIT, OWN Back up and Azure SSO.
• Creating and refreshing Sandboxes and Environments
• Working with DevOps engineers, QA Team, and the Development team to coordinate deployment tasks.
• Ensuring that application release code have met all security and compliance guidelines, tested successfully, and gained business approval and owner sign-off.
• Coordinating releases to production after business hours and based on service level agreement guidelines and serving as the primary point of contact.
• Assessing the need for potential rollbacks during release implementation and obtaining the necessary approvals
• Facilitating lessons-learned meetings for release issues and following through on resolutions
• Assisting with release management activities to improve practices, processes, and projects that drive value for the business.
• Creating reports and dashboards as well as configuring security.

Core Strengths and Skills

• Strong experience with Salesforce Security Model
• Proficient in Data Loader or an ETL Tool for data integration activities
• Experience in troubleshooting issues
• Excellent analytical and problem-solving abilities
• Ability to manage multiple tasks and work in an Agile development framework
• Outstanding organizational and prioritization skills
• Effective oral and written communication skills

 Additional Skills and Knowledge

• BS or equivalent and 4–7 years of work experience in computer sciences or related field, or equivalent combination
• Salesforce Certified Administrator with 4 years’ experience minimum
• Hands on experience with AutoRABIT for promoting releases between environments and roll back as well as installation and configuration experience with the product
• Hands on data masking experience with Salesforce Shield
• Hands On Experience with JIRA
• Hands On Experience with set up and maintenance of GIT
• Knowledge of MuleSoft Integration with Salesforce
• Hands On Experience in the Administration of Salesforce Financial, Service and Experience Clouds.
• Pardot Experience Preferred
• Minimum 4+ years of software release experience with commercial off-the-shelf applications
• Working knowledge of Microsoft Team Foundation Server/Azure DevOps and Microsoft Office tools
• Experience in the Financial Industry preferred.
• Willingness to occasionally travel overnight (in most cases by air)
• Able to work outside of normal business hours, as your work schedule will be affected by project schedules.

Have we piqued your curiosity? Can you see yourself thriving in this opportunity? 

Picture Yourself Here 

At Commonwealth, we believe in a better world. We hold ourselves and each other to higher standards. We take care of one another. That’s why we invest in you—we encourage employee growth both in your career and education; we are building out a robust diversity, equity, and inclusion program; we offer incredible health care benefits; and we find plenty of occasions to celebrate. What’s not to love? 

We are always striving to be better, and we are looking for employees who share that same mindset. Better people, better coworkers, better leaders, better creators. Bring your best work and your full self to the table, and we will do the same. Together, we can build a better future for our advisors, their clients, our company, and you. 

About Commonwealth 

Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide. Privately held since 1979, the firm has headquarters in Waltham, Massachusetts; San Diego, California and a new office opening soon in greater Cincinnati, Ohio. 

Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure, which has earned us 44 Best Place to Work awards.   

The Fine Print 

We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.  

Commonwealth is an equal opportunity employer, making intentional efforts to source talent from all backgrounds.