Sales Development Representative (Remote)

About Blackhawk Network:

Blackhawk Network (BHN) is the leader in global branded payment technologies. We strengthen relationships between brands and their customers, employees, and partners by transforming transactions into connections. BHN’s portfolio includes: Gift Card & eGift products, promotions and distribution that grow revenue faster; Rewards & Incentives that build loyalty and acquisition and are integrated into today’s leading platforms; and Payments that enable businesses and customers to access and disburse funds in convenient and innovative ways. BHN’s network spans across the globe with over 400,000 consumer touchpoints. Learn more at BHN.com.

This position may be performed remotely anywhere within the United States except for within the States of Alaska, North Dakota, or South Dakota. Employees located within 50 miles of a BHN office will be considered a “Hybrid” employee and are required to come into the office 2 days per week based on office schedule.

The Tango (powered by BHN) sales team is seeking an enthusiastic and talented Sales Development Representative. Reporting to the Sr Manager of SMB and working closely with the SMB sales channel, this person will help prospect and set appointments for both sales teams at Tango. The person in this role will contact prospects and follow-up on inbound leads to develop sales opportunities. We are looking for individuals with a passion for winning and a proven success in inside sales.

• Develop new business via telephone, email and social media to introduce Tango’s products, solutions and services and identify appropriate buyers within the target market
• Proactively cold-call and email into prospect accounts from a prioritized target list
• Partner with sales on lead hand off
• Support strategic trade shows/industry events with appointment setting and attendance at industry events
• Collaborate with demand generation team members as needed to plan, draft, and execute outbound communication cadences. Reviews plans with manager prior to execution.
• Build and cultivate prospect relationships by continuously engaging them with personalized communications, such as marketing content (i.e., whitepapers), and company news in order to move opportunities through the sales funnel to sales acceptance
• Work closely and meet regularly with the sales stakeholders on account strategies, prioritization, lead hand off and follow up, meet regularly
• Utilize CRM system to accurately record all activities, route leads, and coordinate lead acceptance management process
• Use data in CRM and available tools such as Marketo, LinkedIn and others to understand prospect and account backgrounds to successfully personalize communications

• 2+ years Inside Sales or Sales Development experience ideally at a software or technology company. Experience in the payments, incentives, healthcare, loyalty and marketing industries is ideal
• Additional experience in marketing, sales, business development, lead generation, and lead management is a plus
• Must be able to quickly and effectively collect information on a company and navigate to the correct person
• Must be able to quickly articulate business benefits and functionality of B2B solutions and services at a high level
• Must be able to handle objections and ask probing questions that surface business pain and sales opportunities
• Must be driven to reach personal and team pipeline generation goals
• Must have experience using a CRM, preferably Salesforce.com or Microsoft Dynamics
• Excellent communication skills – articulate, concise, and persuasive
• Positive, upbeat and aggressive personality is required
• College degree is preferred

OTE for all U.S. Residents (excluding Alaska, North Dakota, South Dakota): Up to $95,000.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2024, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and paid time off for all full-time employees. 

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.