Client Account Executive (French-speaking)

Coniq is a dynamic, high growth UK-based SaaS company that provides total customer engagement and loyalty services to many of the world’s leading property developers, shopping centres and retailers. Coniq powers well over £1 billion of sales annually for its clients, with more than 20 million consumers shopping at 1,800 brands in 24 countries worldwide, and has offices in Europe, the US and the Middle East.

This is an incredible opportunity for a French Speaking Account Executive to join a fast-growing marketing technology company.  We are looking for a confident and outgoing person who thrives on a challenge and enjoys the world of marketing and retail.  In return, you will receive a generous package, including a competitive salary, stock options, career acceleration, home working tools and multiple employee benefits. 

The Account Executive role plays a key part of the Client Success team and will report into the Senior Account Manager.

Please note this is a hybrid role with 2 days in the London office and 3 from home, subject to amendment.

Responsibilities

• Build, grow and maintain positive relationships internally and externally with our clients, working across marketing, CRM and retail departments
• Participate in weekly clients meetings, as appropriate, including following up with meeting minutes and actions
• Maintain internal trackers to ensure we are delivering against client objectives
• Effectively triage,and pick up relevant clients queries
• Lead regular trainings on our platform including designing training programs for new functionality 
• Create supporting documents to be circulated with our clients  
• Drive small to medium projects as and when required. This is a varied role with exposure to many different stakeholders, departments and levels of seniority
• From time-to-time, engage with retailers within our clients’ shopping locations to secure participation in the Loyalty program and sell in the benefits of Loyalty
• Occasional travel throughout Europe will be required

Experience

• 1-3 years experience in account management
• Interest and understanding of email, CRM and loyalty marketing
• Exposure to a tech and data environment
• Understanding and knowledge of loyalty or shopping centre sector / retail industry
• Experience in analysing data to provide insights and recommendations

Requirements

• Great communications skills
• Good at building relationships 
• Great organisation and time management skills
• A proactive and can do attitude
• Ability to work independently and within a team environment
• Good Excel/Google Sheet and PowerPoint/Google Slide skills
• Ability to provide presentations, data and reports to assist the broader team
• Ability to travel within Europe
• Fluent in English and French
• German or Italian language is a plus

Benefits

We offer a generous package, including:

• Company stock options
• Private Medical Insurance
• 25 days annual leave (increases with the tenure) plus standard UK bank holidays
• Additional day off on your Birthday
• Additional day off for your wellbeing
• A strong company values framework, including paid leave for volunteering with approved charities
• Cycle to work scheme
• Heavily subsidised gym membership via Gympass
• Employee perks portal
• Hybrid working that allows to work fully remotely for up to 4 weeks per year
• Training & development allowance
• New employee referral scheme
• Free refreshments and snacks in the office
• Regular team-building activities

This is a unique opportunity to join a VC-funded high growth SaaS business where we all share a passion to work together to build a great product and a great company. We are proud of our company culture and invest a great deal into making sure that we promote diversity in the workplace. Together we come from over 20 nationalities and as a tech business, we are very proud of our 50/50 gender split.