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P2P Account Manager

73% Flex
Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

1-3 years experience in fintech account management or related role, Strong understanding of P2P payment systems.

Key responsabilities:

  • Be main contact for assigned Agents
  • Build strong relationships with Agents
  • Conduct check-ins and performance reviews
  • Oversee onboarding for new Agents on P2P platform
  • Provide training and support to Agents, analyze performance metrics
Neo Group logo
Neo Group SME https://neo.gg/
501 - 1000 Employees
See more Neo Group offers

Job description

Logo Jobgether

Your missions

Come on board with Neo Group! Here's your chance to stir things up in the iGaming scene with us. We're not just expanding; we're revolutionizing the entire game, mastering profitability with every new venture. But you know what truly fuels our drive? It's people like you. Join us as we embark on a journey to redefine gaming on a global scale.

Key Responsibilities:

  • Serve as the primary point of contact for assigned Agents.
  • Build and maintain strong, long-lasting relationships with Agents.
  • Conduct regular check-ins and performance reviews with Agents.
  • Oversee the onboarding process for new Agents, ensuring smooth integration with our P2P payment platform.
  • Provide training and support to Agents on the use of our systems and tools.
  • Facilitate effective communication between Agents and internal teams, including product, operations, and support.
  • Monitor and analyze Agents performance metrics.

Requirements

  • 1-3 years of experience in account management, provider relations, or a similar role in the fintech or payments industry.
  • Strong understanding of P2P payment systems and financial technology.
  • Proven ability to manage multiple providers and projects simultaneously.
  • Strong analytical skills and attention to detail.
  • Fluent in both Russian and English

Benefits

  • A hybrid work schedule that provides flexibility in work.
  • Corporate English courses and sport compensation after the trial period.
  • Vacation - 25 calendar days.
  • Medical insurance after the probation period.
  • Registration according to the legislation of Belarus.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
EnglishRussian
Check out the description to know which languages are mandatory.

Soft Skills

  • Analytical Thinking
  • Interpersonal Skills
  • Relationship Building
  • Team Collaboration
  • Attention to Detail

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