ActioNet has an immediate opportunity for ServiceNow Application Solution Architect Asset Management. ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense.
As a ServiceNow Application Solution Architect Asset Manager you'll oversee the planning and project management of complex implementations, ensuring solutions adhere to best practices and meet business requirements. Your role involves providing technical guidance, participating in design workshops, and implementing strategies to enhance business processes.
Primary Responsibilities:
- Administrator and Implementation Specialist of ServiceNow platform and Software Asset Management (SAM) applications.
- Responsible for the planning and project management of complex implementations.
- Develops solutions complying with common application designs, best practices, and meet business requirements.
- Provide technical guidance to reduce risk and increase efficiency.
- Participate in design workshops to design ServiceNow platform and applications.
- Implement strategies for improving business processes, procedures, and workflows using ServiceNow platform and application capabilities and best practices.
- Perform software install, configuration, data migration, and development of workflow and internal and external interfaces.
- Contribute technical guidance in development and completion of user stories, acceptance criteria, use cases, master test plan, and user acceptance testing and sign-off.
- Perform other duties as required.
Required Job Experience:
- Five years of experience with administration, implementation, maintenance, patching, upgrade, and support of ServiceNow platform and applications including Sub-Production and Production instances.
- Conducted multiple implementations of configuring, administering, development, customization, release and enhancements to native applications on the ServiceNow Platform.
- Familiar with platform configuration principles that maximize supportability, maintainability, and upgradability.
- Demonstrated experience with design and implementation of ServiceNow FedRAMP High instances, Security Assertion Markup Language, Single Sign-On, Active Directory Federation Services, Common Access Card, and Multi-factor authentication.
- Demonstrated experience with design and implementation of ServiceNow Mid Server.
- Demonstrate experience with design and implementing ServiceNow platform and applications.
- Experience with ServiceNow HIWAVE Support.
- Certifications :ServiceNow Administrator and ServiceNow Certified Implementation Specialist SAM.
- Degree in Computer Science, Engineering, Business, Management OR equivalent experience or certifications without a degree
- Ability to obtain a Public Trust Clearance
Preferred Experience (nice to have):
- Other certifications from ServiceNow, Database, Server, CompTIA, ITIL, and other vendors.
ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 24+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!
Why ActioNet?
At ActioNet, our Passion for Quality is at the heart of everything we do:
- Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
- Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
- Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.
ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
What's in It For You?
As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?
ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life and AD&D Insurance
- 401(k) Savings Plan
- Education and Professional Training
- Flexible Spending Accounts (FSA)
- Employee Referral and Merit Recognition Programs
- Employee Assistance and Identity Theft Protection
- Paid Holidays: 11 per year
- Paid Time Off (PTO)
- Disability Insurance
