Field Service Engineer to Region Hauts de France

We don’t just build technology. We build hope. 
 
Are you ready for a new challenge? Join our dynamic team and make a real difference in cancer care. We're waiting for you! 
 

What You Will Do  
We are seeking a Field Service Engineer for the region of Hauts de France. In this home-based role, you’ll be responsible for on-site and remote installation and maintenance operations for equipment marketed by Elekta SAS (Radiotherapy, Brachytherapy, Neurosurgery). Occasionally, you may need to support customers outside of France with the use of Intellimax. You’ll report to the Regional Service Manager for Region North. 
 

Responsibilities: 

• Ensure customer satisfaction within your region from installation, planned maintenance, corrective maintenance, to the correction of original defects (FCO). 

• Inform and update the Regional Service Manager and/or other departments in head office on the start and end of interventions to ensure compliance as well as identifying new business opportunities. 

• Handle inventories with spare parts and ensure the return of unused or defective parts. 

• Prepare intervention/installation reports and have them signed by a customer representative. 

• Report and declare any "Case" when there is a risk of defect or incident. 

• Maintain all tools provided by the company such as car, telephone, laptop, and maintenance equipment. 
   

What You Will Bring  
We’re seeking colleagues who thrive in dynamic environments, are self-efficient, and excel in problem-solving with strong customer-facing skills. The ideal candidate demonstrates excellent communication skills, collaborates with an open mindset, shares best practices, and wants to be part of a team that cares for our customers and colleagues alike – we act as one team. Additionally, you should have:   

• Five years or more of experience in field service engineering or equivalent areas. 

• Previous experience in the medical industry with a complex product. 

• Higher education in electronics, electrical engineering, or physical measurements. 

• Proficient in French and English, both written and verbal. 

What You'll Get  
In this role, you will work for a higher purpose: hope for everyone dealing with cancer, and for everyone, regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits: 

• 25 paid vacation days. 

• Company car and reimbursement of fuel. 

 
Hiring Process 
We look forward to hearing from you! Apply by submitting your application and résumé in English via the “Apply” button. The last day for applications to be received is the 15th of July 2024. 
 

Your Elekta Contact 
For questions, please contact Ken Vu, Global Talent Acquisition Specialist, at ken.vu@elekta.com. Please note, we do not accept applications through email.