Community Engagement Specialist

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Job Summary:

Job Duties:

• Assist leaders in managing CHNA implementation plans and teams.

• Develop written and oral materials with Marketing and Communications to support project strategic objectives.

• Administer the Community Benefit Tracker Tool, develop and support tracking methods, train and support CBT users, collaborate with finance and other departments to track and report community benefits, and ensure accurate data submission.

• Prepare standard and ad hoc community benefit reports to help hospital and Institute leaders measure programs and strategic goals.

• Develop, establish and maintain positive partnerships with local internal and external stakeholders, community groups, business groups and government agencies through regular 1:1 interaction (e.g. phone calls / emails / in-person meetings) with emphasis on identified key organizations that support our mission, employees, patients, members and students.

• Communicate issues to key staff and stakeholders; coordinate community relations projects; produce deliverables and coordinate with other stakeholders.
• Manage the community request process which includes assisting with setting goals, triaging requests, coordinating the review process, correspondence with community groups, working with Marketing & Communication team on the fulfillment of sponsorship benefits and publicity, and reporting on the outcomes of the projects.
• Represent Geisinger at various coalition meetings, community gatherings, events, and conference.
• Work with leadership to implement a comprehensive, effective measurement system to track and measure impact and progress of community relations activities and evaluate our progress in achieving goals related to Geisinger’s strategic plan objectives related to community impact.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Highly Preferred Skills:

• Communication
• Independent work
• Project Management
• Critical Thinking
• Interpersonal Skills
• Billing and expense/budget tracking
• Basic research methodology and data

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OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.  We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.