Offer summary
Qualifications:
High school diploma or equivalent, Proven customer service experience, Excellent communication and interpersonal skills, Strong problem-solving abilities, Ability to work in a fast-paced environment, Proficiency in Microsoft Office and CRM software.
Key responsabilities:
- Respond to inquiries via phone, email, chat promptly
- Resolve complaints efficiently
- Provide product information and assist customers
- Process orders, returns accurately
- Collect overdue payments, maintain customer records