Offer summary
Qualifications:
Experience in Helpdesk/Desktop support environment, Tech-savvy, good communicator, customer service skills, Knowledge of Windows 10, teamwork, conflict resolution.
Key responsabilities:
- Provide hardware/software support onsite and remotely
- Manage asset inventory and perform cell phone support
- Assist users via tickets, email, chat, calls, and video conferencing
- Engage in special projects like technical training and documentation
- No overtime, structured work hours; Paid holidays/sick days/vacation; Benefits provided