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Sales Professional for a Luxury Men's Shoes Company in the US (Home Based Full Time)

72% Flex

Remote:

Full Remote

Contract:

Work from:

Offer summary

Handle customer inquiries and orders via email and calls
Assist customers with product info, order processing, and issue resolution
Manage sales on e-commerce platforms and use customer relationship tools like Gorgias
Ensure efficient order processing and resolve customer complaints promptly

201 - 500 Employees

• Respond to customer inquiries and take orders via email, ensuring timely and accurate communication.

• Assist customers with product information, order processing, and post-purchase support to drive sales and enhance customer satisfaction.

• Navigate and manage sales and customer interactions on e-commerce platforms such as Shopify, BigCommerce, Amazon, and eBay.

• Use Gorgias to manage customer relationships and maintain detailed records of customer interactions and transactions.

• Utilize RingCentral to handle customer calls, providing professional and courteous support to resolve inquiries and issues.

• Ensure efficient and accurate order processing, from initial customer contact through to delivery and post-sale support.

• Address and resolve customer issues and complaints in a professional and timely manner.

Spoken language(s):

English

Check out the description to know which languages are mandatory.

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