Chevron Federal Credit Union is one of the top-run credit unions in the country – and one of the largest, with $4.8 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:
- Bonus/incentives for all regular employees
- 401(k) with 8% company contribution
- Medical, dental, and vision insurance for employees and dependents paid at 80%
- PTO and paid sabbaticals
- Tuition reimbursement
GENERAL SUMMARY: Manages the coordination of the analysis, design, integration testing, implementation, and support for the Symitar and ARCU applications to meet the institution’s and end-users’ requirements.
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Position Duties & Functions:
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Manages and oversees the daily and periodic operations of the Host System (Symitar) and ARCU/Business Intelligence efforts.
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Evaluates third party business applications and participates in contract discussions. Manages relationships with vendor account managers and technical contacts.
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Reviews, schedules and assigns work requests and projects under the Host Services queue. Utilizes project management tools to balance staff workload and schedules.
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Keeps up-to-date with industry trends and recommends to credit union management new applications and processes.
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Responsible for managing the design and creation of business applications to improve efficiencies and accuracies related to Symitar. Assists in streamlining processes through automation and new technologies. Works with project managers, vendors and 3rd party software providers to develop processes and planned schedules for release and integration.
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Owns relationship between Host Services and other business units and departments. Works closely with end-user clients to understand their business needs and to help them leverage the most appropriate technology and service.
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Provides general problem determination and resolution as well as end-user support on all host applications and operating system.
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Develops and mentors the Symitar Systems Analysts, Symitar Programmer Analysts, and Business Intelligence Developers. Provides internal and external training to staff. Addresses staff concerns and schedule requests.
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Plans and oversees the configuration and implementation of Symitar release upgrades and mandates, ARCU releases, implementation of new/revised modules, and related 3rd party system upgrades.
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Evaluates and coordinates vendor enhancements with internal training department and functional users.
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Leads and coordinates a full range of programming tasks, including program design, program coding, debugging and documentation. Reviews and approves code from supporting staff that involves, but not limited to, PowerOn, database manipulation and reporting. Manages rollout and versioning of code architecture.
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Provides data extraction and data downloads from host systems; develops reports and, using relational database tools and technologies, populates data warehouse.
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Monitors effective hardware utilization: Reviews system jobs for optimum throughput.
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Determines the appropriate system for resolution of client requests. Defines, publishes, and promotes standardization of correct development channel for end user and member support activities. Manages current functionality and roadmap expectations to evolve the credit union’s standards.
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Maintains and audits host system application security and procedures.
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Conducts meetings as necessary to capture project requirements and decisions.
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Participates in credit union Management Committee to make recommendations to senior management that initiates positive change.
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Other duties as assigned
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POSITION REQUIREMENTS
EXPERIENCE and EDUCATION:
- 5 years’ related experience and/or training required.
- Bachelor’s degree or equivalent in Computer Science from four-year college; plus five years related experience and/or training
- Experience on Jack Henry’s Symitar system, PowerOn (Repgen), and SQL query language experience is required.
- Equivalent combination of education and experience may substitute for stated qualifications.
KNOWLEDGE and SKILLS:
- Experience on IBM’s AIX operating system (or equivalent) is preferred.
- Knowledge of relational database management systems is highly desired.
- Experience working with the following is highly desired:
- SQL Server Management Studio (SSMS)
- SQL Server Reporting Services (SSRS)
- SQL Server Integration Services (SSIS)
- SQL Server Analysis Services (SSAS)
- Ability to write and speak effectively in English using correct spelling and grammar.
- Ability to effectively use all applicable banking and loan systems.
- Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
- Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm.
COMPETENCIES:
- Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
- Initiative and self-direction.
- Ability to effectively communicate and collaborate with people at all levels.
- Sound problem-solving and decision-making ability, including the ability to prioritize.
- The ability to understand and align with our core competencies through daily projects and tasks:
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Growth Mindset
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Diversity & Inclusion
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Communication
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Change Ready Leadership
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Responsibility
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Problem Solving
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Tech & Data Savvy
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CU Business Acumen
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PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work involves extensive use of computers, up to eight hours per day. Appropriate visual, dexterity and other physical abilities are required.
- May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
- Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.
SALARY AND BENEFITS:
Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: https://www.chevronfcu.org/about-us/careers
Zone 1: $120,304.00 - $165,418.00
Zone 2: $109,476.64 - $150,530.38
Zone 3: $101,055.36 - $138,951.12
Zone 4: $96,243.20 - $132,334.40
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 800-232-8101 for assistance.
CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click here. To submit a request, please refer to the Careers page for the CPRA Request Form.
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