Solution Analyst –Fieldglass CW & Statement of Work

Overview

• Support the governance of template solutions and bring design changes through the relevant design authority or forum.
• Support the preparation, structure, and delivery of presentation materials for template familiarisation, template fit-gap, solution design, user training and team knowledge sharing.
• Support/lead template fit gap and user training sessions
• For approved demand, understand business requirements and complex business processes and scenarios and translate / break these down into a simplified set of requirements for which solutions can be investigated.
• Propose design for global standard solutions to meet business needs.
• Explain concepts and solutions to technical and non-technical stakeholders.
• Prepare or provide input to functional specifications for solution design.

Key Responsibilities

• Implement and configure the Fieldglass CW system to support the organization's contingent workforce requirements.
• Manage the end-to-end process for Statement of Work engagements, including resource allocation, project timelines, and deliverables.
• Analyze and optimize the utilization of the Fieldglass CW system to ensure efficiency and cost-effectiveness.
• Collaborate with vendors to ensure compliance with contractual obligations and service level agreements.
• Provide support and training to end users on the functionality and best practices of the Fieldglass CW system.
• Develop and maintain documentation and standard operating procedures related to Fieldglass CW and Statement of Work processes.
• Monitor and report on the performance and utilization of contingent workers and Statement of Work engagements.
• Participate in vendor evaluation and selection processes for contingent workforce management solutions.
• Assist in the development and implementation of strategies to optimize the use of Statement of Work engagements and contingent workforce resources.
• Identify and resolve issues related to the Fieldglass CW system and Statement of Work processes.

Required Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or related field.
• 3+ years of experience in vendor management, contingent workforce management, or related fields.
• Proficiency in the implementation and configuration of the Fieldglass CW system.
• Strong analytical and problem-solving skills to optimize system utilization and resource allocation.
• Excellent communication and stakeholder management skills to interact with vendors, internal teams, and business stakeholders.
• Understanding of Statement of Work processes and best practices.
• Experience in developing process documentation and standard operating procedures.
• Ability to analyze data and generate reports to support decision-making.
• Knowledge of best practices in contingent workforce management and Statement of Work execution.
• Ability to work effectively in a fast-paced and dynamic environment with changing priorities.