Mobile Migration Specialist, Washington DC

Please see the job description for the role of Mobile Migration Specialist in Washington, DC:

 

Job Description:
We are seeking a Mobile Migration Specialist to join our IT team.
This role requires knowledge of mobile device management (MDM), specifically for Apple iOS devices, including iCloud backup strategies, Apple Business Manager, Active Directory, and Intune.
The successful candidate will be responsible for ensuring a smooth and efficient transition of our mobile device management platform with minimal disruption to the end users. The candidate will be required to enroll corporate devices into text message archiving platform to adhere company’s compliance.

Responsibilities:
• Migrating from AirWatch MDM to Microsoft Intune.
• Configure and manage Apple devices using Apple Business Manager, ensuring seamless deployment and management within Intune.
• Implement and manage iCloud backup solutions for corporate Apple iOS devices, ensuring data integrity and security.
• Utilize Active Directory to manage user accounts, groups, and permissions as part of the MDM solution.
• Enroll Managed Apple ID into Mobile Message Archiving solution and setup text message forwarding.
• Provide technical support and training to end users during and after the migration process.
• Develop and maintain documentation related to MDM policies, procedures, and the configuration settings.
• Stay up-to-date with the latest developments in MDM technologies, especially related to Intune and Apple iOS.
Requirements:
• 3 years' experience in mobile device management, including direct experience with AirWatch and Microsoft Intune migrations.
• Strong knowledge of Apple iOS, including iCloud backup strategies and Apple Business Manager.
• Experience with Active Directory and its integration with MDM solutions.
• Proven ability to troubleshoot and resolve issues related to MDM configurations and migrations.
• Excellent project management skills, with the ability to lead projects independently and collaborate effectively with teams.
• Strong communication and training skills, capable of effectively engaging with technical and nontechnical stakeholders.
• Certifications in Microsoft Intune and/or other MDM platforms are highly desirable.

 

Please feel free to reach out if you have any additional questions!