CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only.
The Opportunity
The UX team at Root is a tight knit, collaborative group with a mission to deliver innovation and customer value. This team sits within the Product & Marketing organization and works very closely with product managers, engineers, and product executives to plan and deliver new product features and experiments.
The unique opportunity of this role is to bring fresh, creative, novel thinking to an antiquated system - insurance. It’s really hard to build great products in auto insurance - take a look at your own company’s app and you’ll see for yourself. When was the last time you thought about your insurance company? To what extent do you expect or want to be delighted when you open your insurance app to pay your bill, or access your insurance card?
These are the types of questions we are wrestling with, and the status quo we are missioned with disrupting. In this role, you will work closely with product managers, engineers, analytics, and UX researchers to define creative, elegant solutions to complex problems. You will succeed in this role if you are a first-rate product designer who isn’t afraid to flex into problem definition, customer research, and writing. You will help our team level up our product and reinvent insurance by rigorously and creatively advocating for doing the right thing, elegantly.
Salary Range: $145,000 - $160,000
How you will make an impact:
Takes ownership of their work through the ability to lead the design process from concept to delivery.
Lead workshops with cross-functional teams, including product managers, engineers, and stakeholders, to facilitate divergent thinking and better user experiences.
Consistently crafts and delivers effective written and/or verbal communication that drives clarity and action for the team.
Use storytelling to clearly articulate why you are recommending a given approach and how you arrived at that conclusion.
Create prototypes and high-fidelity mockups to effectively communicate design ideas to stakeholders.
Collaborate with user research to gather insights, validate design decisions, and derisk projects.
Raises the quality bar with delightful, performant UI and clear, meaningful language.
Stay up-to-date with industry trends and incorporate best practices into your work.
What you will need to succeed
5+ years of experience as a Lead UX Designer
Proven experience as a lead product designer or similar role, with a strong portfolio showcasing your work.
Excellent understanding of design principles, typography, and layout.
Strong problem-solving skills and the ability to think critically about/advocate for customer value.
Experience utilizing user research and applying insights to improve product design.
Excellent written and verbal communication skills.
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!
At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.
We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.
Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:
Autonomy—for assertive self-starters, the opportunities to contribute are limitless.
Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.
Collaboration—we encourage rich discussion and civil debate at every turn.
People—we are inspired by the collection of crazy-smart people around us.
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