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Sterling File Transfer Engineer (Remote)

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
Connecticut (USA)

Offer summary

Qualifications:

College degree in Computer Science or Information Management, 5+ years experience in data movement/file transfer process, preferably in Healthcare Industry, Experience with various file transfer protocols and encryption technologies, Proficiency in IBM Sterling tools and SQL/Oracle is a plus, General understanding of Windows, Unix, Linux operating systems.

Key responsabilities:

  • Provide advanced data movement support, training, and troubleshooting
  • Manage Trading Partner/client infrastructure components
  • Ensure compliance with EDI and file transfer security standards
  • Troubleshoot incidents caused by performance, application, or infrastructure issues
  • Implement product installs and provide 24x7 on-call support for production environments
Conexess Group logo
Conexess Group Information Technology & Services SME https://www.conexess.com/
51 - 200 Employees
About Conexess Group
Conexess Group is a staffing and consulting solutions provider that combines the technology you need with relationships you can trust. We understand that one size never fits all, which is why we work with our clients to develop specialized solutions that fit their organizations, coupled with responsive service that ensures we get the job done right. By getting to know our clients on a deeply personal level, we unlock the potential of our elite technical knowledge and talent network, granting access to game-changing consultants and concierge-level service. And our 80 years of combined experience enables us to attract only the best specialized talent, whom we always treat with the utmost respect and professionalism. In fact, many of our consultants have come to view Conexess as a career counselor, providing constant updates on the latest opportunities. Our culture and values reflect our innovative approach toward attracting and retaining the most talented experts and producing consistent results for our Fortune 500 and mid-cap clients. Known for our technological leadership and entrepreneurial passion, our firm has been delivering value to our clients by providing solutions to their most complex challenges. Whether you’re in need of specialized talent or a boost to your career, we look forward to working with you. Specialties: IT Staff Augmentation | ERP Consulting Solutions | Accounting & Finance Recruitment
See more Conexess Group offers

Job description

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Your missions

Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.
 
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.
 
Conexess Group is aiding a large healthcare client in their search for a Sterling File Transfer Engineer in a remote capacity. This is a long-term opportunity with a competitive compensation package.
 
Responsibilities:
  • Provide Advanced knowledge of Data Movement process and procedures
  • Serve as initial escalation point for internal Data Movement matters including but not limited to: setup, troubleshooting, and process advisement
  • Provide technical training and knowledge transfer via workshops, training sessions, and lunch-and-learn sessions
  • Responsible for escalated set up, execution, and troubleshooting of Trading Partner/client infrastructure components including accounts, scripts, settings, notifications, builds, etc.
  • Serve as the advanced/escalated IT/technical point of contact for the client, or the client’s vendor and personnel in all Data Movement matters
  • Manage and maintain the creation and testing of new and existing enterprise data transfers, including but not limited to use of standard file formats {i.e. 834, 837, 4010, & 5010}, proprietary eligibility, and auto-registration file formats
  • Good organizational, time management, customer service skills; with the ability to work accurately and meet deadlines with frequent interruptions
  • Close interaction with Application areas, CIP, Change Management, OCC, Data Storage Management, Server Support, Database Support, and Project teams
  • Maintain and adhere to EDI and file transfer security compliance standards; including but not limited to: HIPAA, PII, PCI, etc.
  • Troubleshooting of incidents/issues caused by performance, application, infrastructure and database code issues
  • Address, manage, and/or troubleshoot customer/client reported escalated issues, service requests, and/or changes
  • Provide timely completion and/or resolution to requests and technical support issues; providing Root Cause Analysis where applicable
  • Provide planning and implementation of product and service installs, updates, and checkouts when applicable
  • Provide 24X7 on-call support for all production environments; rotational pre-scheduled basis
  • Off Shift Work: rotational on-call responsibilities all initiated through the EOCC for any relevant Managed Incidents; production change/task implementations
  • Maintain on-call scheduling and resource assignment with Management assistance/approval
  • Provide service reports and service audits upon request
  • Identify, develop, and implement continual process improvement opportunities and automation development
 
 
Qualifications:
  • College degree w/experience in Computer Science or Information Management
  • 5+ Years Experience in data movement/file transfer process, preferably in the Healthcare Industry
  • Experience in one or more of the following technologies:
    • File Transfer Protocols: HTTPS, FTP, SSH/SFTP, AS2, AS3
    • Connect: Direct, Connect: Direct Secure+ (Plus)
    • NIST & FIPS compliant Security/Encryption Protocols: AES, PGP, SSL/TLS, etc.
    • SQL and Oracle knowledge/proficiency (Plus)
  • Experience in one or more of the following tools/software:
    • IBM Sterling {B2B} File Gateway and Dashboard
    • IBM Global Mailbox
    • MS Office; including MS Access
    • SQL Developer (Plus)
  • General understanding of one or more of the following operating systems:
    • Windows
    • Unix
    • Linux (RedHat a plus)
  • Communicating with multiple areas within IT and some business areas with professional and positive attitude
  • Advanced understanding of Internet traffic and Networking
#LI-MF1
#LI-Remote

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Operating SystemsSQLOracle DevelopmentMS OfficeMicrosoft SQL Server

Soft Skills

  • Organizational Skills
  • Customer Service
  • Strong Communication
  • Ability to Work Under Pressure
Are you interested?

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