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ServiceNow SPM (ITBM) Developer

72% Flex
Remote: 
Full Remote
Experience: 
Senior (5-10 years)
Work from: 
India

Offer summary

Qualifications:

3-5 years IT experience, ServiceNow Certified System Administrator.

Key responsabilities:

  • Develop SPM workflows and configurations
  • Implement Project and Resource Management
  • Provide ongoing support and conduct training sessions
APN Consulting Inc. logo
APN Consulting Inc. Information Technology & Services SME https://www.apnconsultinginc.com/
201 - 500 Employees
About APN Consulting Inc.
We are APN Consulting, a leading MBE provider of both staffing (IT, non-IT and Healthcare) as well as IT services. Headquartered in NJ with offices throughout the United States and India, we are a trusted resource for clients across a broad range of market segments, most notably finance, banking, healthcare, and insurance. Staffing: We partner with a vast array of companies, from small enterprises to some of the world’s most trusted brands to supply permanent, contract as well as contract to hire solutions in the areas of IT, Finance, Admin, Marketing and others. Healthcare Staffing: Through our subsidiary, APN Healthcare Solutions (www.apnhealthcare.solutions), we provide temporary or permanent healthcare professionals in the nursing and allied healthcare segment to wide range of healthcare organizations. Salesforce Solutions: APN is a Salesforce Consulting Partner and delivers a full range of services, including implementation, integration, customization and cloud app development to help companies accelerate their adoption and use of Salesforce.com. Activities Management Application for Assisted Living and LTC: Built on the force.com platform, Patient Care Cloud is a unique, cloud based application to help healthcare facilities manage resident activities and connect families to their loved ones. IT Services: APN provides cloud consulting services such as roadmap, strategy and assessment as well as mobile strategy and application development.
See more APN Consulting Inc. offers

Job description

Logo Jobgether

Your missions

APN Consulting has an immediate need for a direct client requirement:


Key Responsibilities
  • This ServiceNow Developer primarily working for Orion's ServiceNow customer and help customer towards building robust solution leveraging ServiceNow Strategic Portfolio Management suite
  • As a ServiceNow SPM Senior Developer, candidate will develop and propose SPM workflows, configurations, customizations and applications in accordance to fulfil business requirements.
  • Experienced in Implementing Project Management and Resource Management capabilities of Strategic Portfolio Management module
  • Candidate will assist in the ongoing support of the ServiceNow SPM module by actively monitoring, troubleshooting, conducting root-cause analysis and implementing necessary bug fixes.
  • Harness the capabilities of ServiceNow plugins and automation tools to craft inventive solutions tailored for SPM.
  • Thoroughly review and refine user stories, comprehend requirements and take the lead in the design, development and deployment of solutions.
  • Deliver comprehensive training sessions for SPM and other ServiceNow modules/functionality using diverse methods, while consistently updating end-user documentation.
  • Methodically document, sustain, and revise policies, procedures and controls governing the operation of the ServiceNow SPM platform.
  • Role requires to be hands-on
  • Working knowledge of E2E Project execution phases from "Idea to Finish”, design & implementation & deployment
  • Demonstrated skills as an active listener, respecting others' point of view while contributing the required input through strong communication skills
  • Interpersonal skills, customer-centric attitude, and ability to deal with cultural diversity
  • Solid hands-on experience and knowledge of ServiceNow applications configurations especially in SPM
Qualifications
Overall, 3-5 years of experience in IT
Minimum of 2 years' experience ServiceNow solutions and delivery, service management, and workflow management
Minimum of 1 year hands on experience implementing ServiceNow mid/large scale ITBM/SPM programs
Management consulting experience

Certifications
  • ServiceNow Certified System Administrator (Must have)
  • Certified Implementation Specialist – ITBM/SPM (Must have)
  • Bachelor's degree

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

ServiceNow DevelopmentWorkflow Management

Soft Skills

  • Active Listening
  • Strong Communication
  • Customer-Centric Design
  • Commitment to Diversity
Are you interested?

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