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Marketplace Fulfillment Agent

75% Flex

Remote:

Full Remote

Contract:

Full time

Work from:

Japan, Singapore, Ireland

Offer summary

Qualifications:

Bachelor’s degree, Excellent communication skills.

Key responsabilities:

Build positive customer relationships
Monitor orders and update profiles
Communicate with suppliers and sales team
Provide solutions across sales regions
Identify and coordinate solutions for problems

BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/

501 - 1000 Employees

See more BruntWork offers

Job description

Your missions

This is a remote position.

Client Overview:

This rapidly growing company is revolutionizing the heavy equipment rental industry across North America. As a two-sided online marketplace platform, they seamlessly connect customers with an extensive network of suppliers, streamlining the process of finding and renting the right equipment for any project. With a customer-centric approach and a commitment to innovation, they are transforming the construction and infrastructure sectors.

Job Description:

We are looking for a driven, self-motivated and entrepreneurial individual who has a desire to be part of an early stage company. As a Marketplace Fulfillment Representative you will be able to develop your skills and work with an enthusiastic team.

Job Highlights:

• Full-time, 40 hours per week

• Permanent work from home

• Schedule: Monday to Friday 7:00 AM - 4:00 PM EST (7PM - 4AM Manila time)

• Client Timezone: EST

Responsibilities:

• Interact with all customers (internal and external) to build positive working relationships.

• Accurately work within systems, proactively monitor and update customer profiles; promptly enter and verify orders.

• Call suppliers requesting equipment availability and work to show the value of partnering with the client.

• Own the communication between customers, the sales team and the business units regarding marketplace fulfillment. Collaborate to provide professional written solutions across all sales regions and associated customers.

• Identify potential problems and take initiative to work within the team to coordinate a solution.

Requirements

• Team Player and Problem Solver

• Value an empathic and kind team

• Bachelor’s degree

• Be a highly motivated, driven and self-starting individual who can hit the ground running

• Excellent written & verbal communication skills

• Ability to develop and maintain relationships with customers

• Drive to find creative solutions to customer problems

• Thrive in a fast paced environment, flexible to changing requirements as the business develops

• Motivated by success and achieving company targets

• Working knowledge of logistics and/or construction an asset

• Experience in customer service is an asset

Benefits

Independent Contractor Perks

• HMO Coverage

• Permanent work from home

• Immediate hiring

• Steady freelance job

ZR_13840_JOB

Required profile

Experience

Industry :

Human Resources, Staffing & Recruiting

Spoken language(s):

English

Check out the description to know which languages are mandatory.

Hard Skills

Logistics Management Construction

Soft Skills

Customer Service
Teamwork
Problem Solving
Strong Communication
Relationship Management
Adaptability
Motivation

Are you interested?

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