Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
As a Vendor Manager you will be responsible for managing key relationships with 1st & 3rd party vendors, coordinating key projects across multiple vendors particularly, but not limited to the 3rd party Hardware IoT space. You will respond to issues and concerns highlighted by Product, UX and Engineering leaders to ensure projects are delivered in the right way and ensures a cohesive message is given to our key vendors that takes all stakeholder needs into consideration.
You will be responsible for:
Helping Engineering, Product & UX leadership manage complex relationships with 1st & 3rd party IoT vendors across our global R&D landscape
Working with Sourcing, Support Services and other Verizon Connect divisions in rolling out new hardware, software or in ensuring timely delivery of product to key customers
Working across multiple geographies and timezones to coordinate effort.
Acting as chief coordinator for 1st and 3rd party hardware vendors, at times going deep in project management or working closely with TPMs to ensure the right outcome
Helping manage escalations across the business related to vendors
Optimizing processes with vendors by understanding product requirements and working with key leaders and TPMs on go to market timelines
Evaluating vendors manufacturing and test processes, making recommendations for improvements to deliver high quality devices at scale
Coordinating Quarterly Business Reviews with key Vendors and design templates for agendas, take notes and disperse actions / follow ups
Ensuring the Vendor end product meets the standards expected by Verizon Connect
You’re great at bringing people together from different functions to work towards a common goal. Driving projects forwards gives you a lot of satisfaction, whatever the obstacles you encounter on the way in a rapidly changing environment. You enjoy facilitating and are an excellent communicator, helping everyone to perform at their best.
You’ll need to have:
Experience managing IoT & Hardware vendors as well as a variety of software focused vendors.
Prior experience managing vendors & program management in a complex enterprise landscape
Ability to troubleshoot on issues with 3rd parties & understand business flow & needs
Experience developing process quality plans and driving corrective actions with vendors
Experience with Hardware & Software Lifecycle Management
Timezone flexibility as the majority of vendors are U.S based
Even better if you have one or more of the following:
Availability to travel internationally and go on-site
Excellent English written and verbal communication skills, need to write up reports and decks, document findings in a structured manner
Experienced problem solver able to determine root cause of technical issues and implement effective solutions in a timely manner.
Creative thinker with ability to think ‘out of the box’ in a fast-paced environment. Demonstrated resourcefulness and ability to adapt to a variety of situations.
Demonstrated ability to prioritize, initiate, and drive projects to completion.
Experience with manufacturing quality, e.g. Experience with ISO9001, Six Sigma, Lean Manufacturing processes
Solid knowledge of engineering fundamentals
Strong attention to detail
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
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