Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Team Description
Our team is looking for a Senior Product Technology Consultant who will be a part of our Product Solution Delivery Team. This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations. Develop and drive the strategic direction for one of the leading global travel technology companies.
Role and Responsibilities:
Responsible for the delivery of IT consulting services
Works with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems
Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption
Proactively consult with your customers on best practices in optimizing workflows, identify additional revenue opportunities and maximize efficiency through Sabre solutions
Map Sabre solutions and customer needs to drive differentiated value and optimal performance
Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products
Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers
Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshops
Work closely with customer’s development teams to help them integrate Sabre’s products into their technology stack
Qualifications and Education Requirements:
Proven experience in travel industry, including E2E workflow & common operations knowledge
Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineering
Account Management knowledge and the ability to present and deal with stakeholders up to management C-level
Proficient knowledge and hands on experience with Sabre products
Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives
Excellent customer service and communication skills
Familiarity with mid/back office tools and corporate/leisure online booking tools
Ability to analyze and trouble-shoot
Attention to detail and ability to multi-task to support multiple customer
Experience in an Online Travel Agency or any eCommerce business environment
In-depth understanding and familiarity with Service Oriented Architecture, Web Services technologies, Simple Object Access Protocol (SOAP), Representational State Transfer (REST)
Experience using Postman
Competency in training technical teams on functional and business processes
Knowledge of NDC
Other Information:
Languages: Spanish and English required, any other EMEA languages, welcome but not essential
Travel required
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
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