Offer summary
Qualifications:
15+ years experience in Service Management with Telecom domain, Experience with managing key relationships across technical teams and customers.
Key responsabilities:
- Day-to-day operational responsibility for Incident Management, Problem Management, Release Management, Change Management, and Service Relationship Management
- Provide leadership to improve service stability and performance, oversee processes and governance, support pre-sales activities, manage budgets, and deliver client programs successfully