Design Operations Officer

Design Operations Officer

The Opportunity:

To grow effectively, organizations need help looking at their operation from the outside. Whether restructuring or improving operation support processes, our clients need a Design Operations Officer who will take the time to learn the complexities of their mission and provide them with tangible advice on business process improvements, mission success, and standard methodologies. 

That’s why we need you, an experienced Design Operations Officer with strong management consultant skills and experience, who knows how to analyze every aspect of the client's operations and help the organization improve its quality of support and services to their customers. 

As a Design Operations Officer on our team, you’ll support the client's day-to-day operations and oversee the team’s support to their assigned customer. You’ll be a dedicated general management consultant who identifies and prioritizes pain points and opportunities for better efficiency, effectiveness, collaboration, and alignment across many teams and individuals. You’ll have an operation management or design background, connect with and listen to customers and design team members to understand where gaps and hurdles exist in the design process, and design, implement, and iterate upon solutions.

This is your chance to grow experience in operation and project management while deepening your consulting skills.  

Work with us as we help the DoD and Intelligence Community evolve.  

Join us. The world can’t wait. 

You Have: 

• 4+ years of experience managing project schedules or office operations
• Experience identifying and prioritizing opportunities across the intelligence analysis and design organization to become more collaborative, unified, efficient, and effective
• Experience collaborating with designers and design leadership to prioritize opportunities and ensure top priority visualization request are not overlooked
• Knowledge of how to document frameworks and best practices to ensure consistent quality across distributed teams
• Ability to partner with senior leadership to ensure leadership support is applied, if required
• Ability to develop, benchmark, analyze, and track key design metrics
• Ability to conduct internal research to understand evolving design team challenges, as well as awareness and efficacy of implemented efforts
• TS/SCI clearance
• Bachelor’s degree

Nice If You Have: 

• Experience building trust with others to identify team challenges and provide constructive feedback
• Experience with Microsoft Office Suite, Adobe Creative Suite, and SharePoint
• Ability to feel comfortable moving between detail-oriented and big-picture thinking
• Ability to drive collaboration among teams and stakeholders
• Ability to track and measure efforts to ensure continued investment in design operation goals and initiatives
• Ability to work in fast-paced environment independently or in a group setting
• Ability to document and share details of an activity in an engaging way
• Possession of strong written and verbal communication skills

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.  

Create Your Career: 

Grow With Us 

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.  

A Place Where You Belong 

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time. 

Support Your Well-Being 

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.  

Your Candidate Journey 

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.  

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.