Associate Qualitative Insights, Long Term Communities

Associate Qualitative Insights, Longterm Communities

About Us

Material is a global strategy partner to the world’s most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.

We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve.

We have an exciting opening for an Associate of Qualitative Insights to join our team. We’re looking for someone who dreams big, values collaboration and is committed to turning customer challenges into growth opportunities.

Job Description

As an Associate, your primary role within the Strategy & Insights team is to provide support and ownership of day-to-day needs for 3-4 long-term communities, leading to high quality delivery of insights and related recommendations for a wide range of clients and categories.

Specific responsibilities include but are not limited to managing community logistics (e.g., recruitment, respondent engagement and communications, community health tracking, incentive payments), programming activities, developing community activities guides, online moderation, notetaking, contributing to reports/deliverables and supporting account management (e.g., attending client calls).

High attention to detail and accuracy, autonomy in self-management, creativity, and flexibility.

Ability to manage and prioritize multiple competing deadlines and needs with some senior oversight.

Skills required for success include critical thinking, strategic thinking, project management and problem identification/solving. Ability to learn and adapt to cutting edge technologies to drive efficiency.

You will be mentored by senior leadership and receive on-the-job formal training through Material.

 Qualifications

• We are open to alternative modes of education and experience that qualify candidates for the role. Many successful candidates have Bachelors degrees and/or studies in a social science, communications, or business related field and we welcome different backgrounds of study.
• Prefer a minimum of 1 year work experience, preferably related.
• You possess an entrepreneurial spirit with a strong drive to do whatever it takes to make big impact for your team and clients.
• You have an eye for details and make a conscious effort to understand the actual cause behind an occurrence.
• You can adapt to changing priorities to meet multiple project timelines and client needs.
• You are a critical thinker with some basic business acumen.
• You thrive in a team environment but also can perform independently.
• You have a desire to understand consumers (e.g., what motivates them, the why behind their decision making).
• Analytical Skills: Strong analytical and problem-solving skills with the ability to collect, analyze, and synthesize information.
• Attention to Detail: Excellent attention to detail to ensure accuracy in recruitment, fieldwork, analysis, and reporting.
• Communication Skills: Effective verbal and written communication skills to present research findings in a clear and concise manner.
• Technical Proficiency: Experience using Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
• Team Player: Ability to work collaboratively in a team-oriented environment and effectively manage multiple projects while meeting deadlines.
• Curiosity and Learning Mindset: Demonstrated curiosity, willingness to learn, openess to sharing, receiving, asking for and applying feedback. And adaptability to new methodologies and technologies in the market research field.
• Feedback: Embrace and thrive in a dynamic feedback culture by actively seeking constructive input, providing thoughtful feedback to colleagues, and demonstrating a commitment to continuous improvement.

Who We Are & What We Care About

• Material is a global company and we work with best-of-class brands worldwide.  We also create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are in the top of their class, across industry sectors from technology to retail, transportation, finance and healthcare.
• Material employees join a peer group of exceptionally talented colleagues across the company, the country, and even the world. We develop capabilities, craft and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology and tracking. Our engagement management team makes it all hum for clients.
• We prize inclusion and interconnectedness. We amplify our impact through the people, perspectives, and expertise we engage in our work. Our commitment to deep human understanding combined with a science & systems approach uniquely equips us to bring a rich frame of reference to our work.
• A community focused on learning and making an impact. Material is an outcomes focused company. We create experiences that matter, create new value and make a difference in people's lives.

What We Offer

In addition to Medical, Dental, Vision, Life, Disability and FSA, Material offers:

• A work environment that works best for you. Whether that’s fully remote, in one of our offices, or hybrid.
• Flexible & synchronous time off. We trust our colleagues to take responsibility for and manage their workloads. That’s why we offer Flexible Time Off along with synchronous companywide closures and 11 company holidays.
• 12 weeks of paid parental leave. Every parent deserves to spend the first few months of their new child’s life with them.
• Help planning for your future. We offer 401K match, as well as periodic financial wellness and planning sessions throughout the year.

Privacy Statement

Material is committed to protecting privacy in our recruiting processes for all candidates. For more information, please refer to our Privacy Policy. California-resident applicants should also refer to our California-resident Candidate Privacy Statement.

If you need support with a privacy-related matter, please send an email to: privacyrequests@materialplus.io