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Field Service Engineer (NJ) at Russells Technical Products

72% Flex
Remote: 
Full Remote
Salary: 
54 - 105K yearly
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

2+ years HVAC/R experience, Knowledge of cascade refrigeration systems.

Key responsabilities:

  • Perform installations, inspections and performance tests
  • Train product users in proper operation and maintenance
  • Troubleshoot and repair refrigeration and electro-mechanical components
  • Establish positive customer relationships and promote product benefits
  • Maintain knowledge of warranty, maintenance policies and procedures
Russells Technical Products logo
Russells Technical Products SME https://www.russells-tech.com/
51 - 200 Employees
See more Russells Technical Products offers

Job description

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Your missions

Salary: $28 to $40 Hourly

Currently looking for candidates to service the New England, Philadelphia or Newark areas and must live within a 12 hour radius.

The Field Service Engineer is an hourly role with an estimated annual salary with overtime of $75,000 to $105,000.

We offer competitive wages, commensurate with experience. This job would be mostly on-the-road traveling for service calls and installations after completing training at our facility in Holland, Michigan.

Must have at least 2 years HVAC/R experience AND a solid understanding of single stage refrigeration. Knowledge of cascade refrigeration a plus. Please do not apply if you do not have this experience.

Field Service Engineer: What the Work Looks Like:

1. You perform field installations and start-ups, inspect/conduct performance tests to verify that product complies with manufacturing prints and application engineering/purchase specifications and requirements, and document installed product performance.

2. You conduct training and instruct the product users in proper operation and maintenance of our products.

3. You troubleshoot, repair, and calibrate various operating systems of refrigeration, electronics, and electro-mechanical components utilizing prints and schematics to bring/return products to fully operational condition.

4. You establish, maintain, and develop positive relationships with customers. This involves contacting customers to coordinate service calls at their facility, to generate work, to explain the benefits of refrigeration and controller retrofits, to establish preventive maintenance contracts, and perform general service work.

5. Maintain a thorough knowledge of Russells Technical Products' warranty, maintenance, and service policies and procedures.

6. Maintain vehicle logs, maintenance schedules, and keep detailed field service and travel expense reports.

Our main location is in Holland, Michigan.

Travel

You would have weekly local and regional travel to customer facilities.

  1. You will be paid 100% of your hourly wage for travel time.
  2. $70 per diem paid weekly for personal expenses. No receipts needed.
  3. 100% of travel costs paid by the company.
  4. Work vehicle provided.

To be successful in this position you should have:

    1. Education, experience or training in commercial / industrial refrigeration, HVAC/R, electronics, controls programming, and field service.
    2. Work experience in a related service capacity.
    3. Experience or training in cascade refrigeration systems, EPA Universal Certificate, and work experience in the environmental simulation systems industry are preferred.
    4. Valid driver’s license.

    RTP is an equal opportunity employer for all protected categories under applicable law. Federal Contractor - Drug-Free Workplace.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls and to climb or balance. The employee is required to walk; reach with hands and arms; stoop, kneel, crouch or crawl; and talk and hear.

    The employee must regularly lift and move up to 10 pounds, frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Soft Skills

    • Customer Service
    • Interpersonal Skills
    • Relationship Building
    • Detail-Oriented
    • Problem Solving

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