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Junior Field Service Engineer

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Salary: 
61 - 75K yearly
Experience: 
Junior (1-2 years)
Work from: 
United States

Offer summary

Qualifications:

Mechanical maintenance/electrical background, 1 year of field experience with industrial equipment.

Key responsabilities:

  • Implement safety culture and initiatives
  • Install, commission, and repair products at customer sites
  • Maintain service contracts and perform verification tests
  • Generate sales leads and contribute to achieving the budget by satisfying customer needs
  • Utilize digital technologies to enhance service delivery
ESAB logo
ESAB Machinery Large https://www.esab.com/
5001 - 10000 Employees
About ESAB
ESAB is a world leader in the production of welding consumables and equipment. Our brand is synonymous with world-leading expertise in the following key areas: * Manual welding and cutting equipment * Welding consumables * Welding automation * Cutting systems Celebrating 110 years since its founding, ESAB now serves a global market. We are represented in almost every country by subsidiaries or agents providing sales and support. ESAB also has manufacturing plants across four continents. Manufacturers everywhere are looking for ways to improve productivity and reduce operating costs. One way to achieve this goal is to align with a welding and cutting partner that offers a complete line of innovative solutions that meet the current demands of industry. ESAB has led the way in research and development of better technologies and products for this industry since its founding. ESAB has many great minds working on ways to make our industry stronger and better able to meet the needs of the future. We are constantly striving to expand our product offerings – from the best in traditional welding applications to large automated manufacturing facilities. ESAB continues to offer world-class technical support and educational opportunities to help our customers work smarter and better. We are dedicated to working with customers to help them be more productive, more profitable, and better able to compete. The ESAB group has been owned by Colfax Corporation since January 13, 2012. To learn more visit our website at www.esab.com and choose your region to begin.
See more ESAB offers

Job description

Logo Jobgether

Your missions

Job Description:

Field service engineer are a highly important role in several aspects.  This position will be reporting to our NAM Service Manager Vernon Sawyer.  Installing and repairing our fleet of products are important part, but far from our only expectation.  To create relations with a target to become our customers trusted adviser and leverage on such a situation will become one of the most profitable opportunities in our entire Capital goods business.  We are looking at the Field Service function as important asset both technical and commercial and to work in close cooperation with our sales functions.

Duties & Responsibilities

  • Daily implementation of the safety culture and driving of safety improvement initiatives.
  • Perform Installations, commissioning, and repair job at customer site.
  • Improve the level of service delivery/quality to a world-class standard.
  • Perform maintenance contracts, safety, and verification test.
  • Perform machine evaluation and take active part to generate sales leads.
  • Ensure that at the end of commissioning installations the acceptance test and documents are signed, and all non-conformities are reported.
  • Contribute to the achievement of the AM budget by satisfying customer's needs and feeding leads and valuable business opportunities to the appropriate stakeholders.
  • Embrace new digital technologies to advance and improve service.
  • Work with our Technical and engineering group to deliver prompt diagnostic and resolutions for our customers.
  • Participate in continuous improvement to drive effectiveness, efficiency and improve customer experience in AM.
  • Ensure that service reporting and weekly reports are filled.

Qualifications

  • Language Requirements: English.
  • Education Requirements: Mechanical maintenance, electrical, welding/cutting skills optional.
  • Experience Requirements:  One year Field experience in Technical Services, on Industrial engineered equipment.
  • Mobility & Travel Requirements: Extensive travel within the USA.  Globally for training purpose.
  • Driving License.
  • Good ability to communicate with internal and external stakeholders.
  • Intermediate IT skills (MS office applications, Service Management software).

Pay Range:

$61,102.00-$74,850.00

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Machinery
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

IT Service ManagementMaintenanceElectrical EngineeringMS Office

Soft Skills

  • Interpersonal Skills
  • Stakeholder Management
Are you interested?

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