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Field Service Engineer

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Salary: 
73 - 90K yearly
Experience: 
Mid-level (2-5 years)
Work from: 
United States

Offer summary

Qualifications:

Associate degree in Electronic Engineering Technology or 2-3 years related experience, Prior experience with ESAB equipment a plus.

Key responsabilities:

  • Install, repair and train customers on CNC Cutting Machine Products
  • Test faulty equipment and write technical reports on malfunctions
  • Perform preventative/corrective maintenance on customer’s machines
  • Communicate, troubleshoot and resolve problems with customers and personnel
  • Make timely travel arrangements to accommodate customer’s needs
ESAB logo
ESAB Machinery Large https://www.esab.com/
5001 - 10000 Employees
About ESAB
ESAB is a world leader in the production of welding consumables and equipment. Our brand is synonymous with world-leading expertise in the following key areas: * Manual welding and cutting equipment * Welding consumables * Welding automation * Cutting systems Celebrating 110 years since its founding, ESAB now serves a global market. We are represented in almost every country by subsidiaries or agents providing sales and support. ESAB also has manufacturing plants across four continents. Manufacturers everywhere are looking for ways to improve productivity and reduce operating costs. One way to achieve this goal is to align with a welding and cutting partner that offers a complete line of innovative solutions that meet the current demands of industry. ESAB has led the way in research and development of better technologies and products for this industry since its founding. ESAB has many great minds working on ways to make our industry stronger and better able to meet the needs of the future. We are constantly striving to expand our product offerings – from the best in traditional welding applications to large automated manufacturing facilities. ESAB continues to offer world-class technical support and educational opportunities to help our customers work smarter and better. We are dedicated to working with customers to help them be more productive, more profitable, and better able to compete. The ESAB group has been owned by Colfax Corporation since January 13, 2012. To learn more visit our website at www.esab.com and choose your region to begin.
See more ESAB offers

Job description

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Your missions

Job Description:

Field Service Engineer will report to the Field Service Manager located remotely. This role will provide support to customers for installations, repairs, and training. The ideal candidate will be technically oriented and love to travel. Exceeding customer expectations is the primary responsibility of all personnel within the department.

Key Responsibilities

  • Install, repair and train customers on CNC Cutting Machine Products.
  • Test faulty equipment, apply knowledge of functional operation of electronic devices to diagnose the cause of malfunctions, and repair problems.
  • Write technical reports describing malfunctions and deviations from design specifications
  • Diagnose malfunctioned equipment. 
  • Perform preventative/corrective maintenance on customer’s machines.
  • Communicate and troubleshoot with customer, programmers, engineers, technicians, and production personnel to resolve problem.  Includes communications with customer’s operators and maintenance personnel.
  • Make timely travel arrangements to accommodate customer’s needs.
  • Other duties as assigned

Knowledge, Skills & Abilities

  • Associate degree in Electronic Engineering Technology or 2-3 years related experience; or equivalent combination of education and experience.  Prior experience with ESAB equipment a plus.
  • Able to read, analyze and interpret general business periodicals, professional & technical journals, and governmental regulations.
  • Excellent written and oral communications
  • Able to apply advanced mathematical concepts (formulas, scientific equations, graphs, schematic diagrams, etc.)
  • Able to regularly lift and/or move up to 50 pounds
  • Domestic travel required 100% and some international travel.

Pay Range:

$73,322.00-$89,820.00

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Machinery
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Semiconductor TechnologyMechanical Equipment RepairPreventive Maintenance

Soft Skills

  • Excellent Communication
  • Problem Solving
  • Service Orientation
  • Ability to Work Independently
  • Organizational Skills
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