Offer summary
Qualifications:
Fluent in English and Native Somali speaker, 1+ years of telephone interpretation experience, Knowledge of medical and legal terminology, International certifications in healthcare are a plus, High school diploma in native language.
Key responsabilities:
- Answer calls professionally according to code of conduct
- Take notes, be familiar with industry-specific vocabulary
- Provide accurate and complete interpretation without alterations
- Offer highest level of customer service
- Facilitate communication between non-English speakers and clients