Offer summary
Qualifications:
High school diploma or equivalent, 2+ years customer service experience, Ability to multitask and prioritize, Knowledge of HIPAA and health care operations, Proficiency in Microsoft Office tools.Key responsabilities:
- Answer calls and assist customers professionally
- Research, document, and follow-up on inquiries
- Ensure 90% quality level in tasks
- Communicate issues and trends to management
- Perform other duties as assigned