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Account Manager

Remote:

Full Remote

Contract:

Full time

Work from:

Malta

Offer summary

Qualifications:

Written and spoken English ~B2, Native or Proficient level of Portuguese, Upper-intermediate or higher level of Spanish, 1+ years in account management.

Key responsabilities:

Establish strong client relationships
Understand client business specifics
Analyze project metrics and propose solutions
Resolve issues and prepare reports

SOFTSWISS Computer Software / SaaS Large https://www.softswiss.com/

1001 - 5000 Employees

See more SOFTSWISS offers

Job description

Overview:

SOFTSWISS continues to expand the team and is looking for a Junior Account Manager (Latin America based with Portuguese and Spanish).

We need a true, experienced and accomplished professional who shares our culture and values.

About product:

SOFTSWISS Game Aggregator
A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily.

Learn More

Key responsibilities:

Establish and develop strong long-term relationships with clients in Latam and key persons on client's side
Understand client business specifics and how it operates
In collaboration with client's key persons identify potential issues and problems client business may face to propose solutions to solve them
Analyze client's business and client's competitors projects to identify and propose new potential business developments opportunities to the client
Analyze and track key projects metrics
Be responsible for the general client satisfaction
Meetings with clients
Resolve ongoing issues and problems
Prepare reports and invoices

Requirements:

Written and spoken English ~B2
Native or Proficient level of Portuguese
Upper-intermediate or higher level of Spanish
Strong communication, negotiation and analytical skills
Previous experience in creating and implementing strong relationships with clients
1+ years in account management and/or customer success management
Experience in gambling is an advantage, but not a must

What we offer:

Full-time remote work opportunities and flexible working hours
Comprehensive Mental Health Programme
Private insurance
Sports program compensation
Free online English lessons
An additional 1 Day off per calendar year
Generous referral program
Training, internal workshops, and participation in international professional conferences and corporate events

About us:

SOFTSWISS is an international company, and an iGaming software expert. We don't only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.