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Technical Account Manager

72% Flex

Remote:

Full Remote

Contract:

Full time

Work from:

Poland

Offer summary

Qualifications:

Previous experience as a technical account manager or technical support specialist in an IT company, Good understanding of API communication, reading log files, Solid computer, analytical, organizational skills.

Key responsabilities:

Clients query processing
Analysis of clients requirements
Maintaining technical infrastructure and communicating client's requirements to the development team
Delivery of the full-featured product to the client

SOFTSWISS Computer Software / SaaS Large https://www.softswiss.com/

1001 - 5000 Employees

See more SOFTSWISS offers

Job description

Your missions

Overview:

SOFTSWISS continues to expand the team and is looking for a Technical Account Manager.

We need a true, experienced and accomplished professional who shares our culture and values.

About Product:

SOFTSWISS Sportsbook Platform
A sports betting platform that allows you to operate a sports betting business online

Learn More

Key responsibilities:

Clients query processing
Analysis of clients requirements
Maintaining technical infrastructure and monitoring problems
Communicating client's requirements to the development team
Delivery of the full-featured product to the client

Requirements:

Previous experience as a technical account manager or technical support specialist in an IT company
Good understanding of API communication, reading log files
Good command of markup and web languages (HTML, CSS), web performance, search engine optimization principles
Solid computer, analytical, organizational skills
Ability to work both independently and in a team
Planning and management skills
Willingness to grow professionally

What we offer:

Full-time work opportunities
Comprehensive Mental Health Programme
Private insurance
Sports program compensation
Free online English lessons
An additional 1 Day off per calendar year
Generous referral program
Training, internal workshops, and participation in international professional conferences and corporate events.

About Us:

SOFTSWISS is an international company and an iGaming software expert. We don’t only follow iGaming market trends, we create them! SOFTSWISS is a recognized industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.

Our Mission:

Changing the iGaming industry through technological innovation.

SOFTSWISS in numbers:

2009 – foundation year
2000+ total employees worldwide
5 offices, countries: Poland, Georgia and Malta
No1 provider in Crypto iGaming
7 proprietary products
800+ brands using our software
11B+ € bets processed per month
6M+ active players monthly

Required profile

Experience

Industry :

Computer Software / SaaS

Spoken language(s):

English

Check out the description to know which languages are mandatory.

Hard Skills

API Architecture HTML CSS Performance Improvement Search Engine Optimization (SEO)

Soft Skills

Excellent Communication
Teamwork
Analytical Thinking
Organizational Skills
Proactive Mindset
Ability to Work Independently
Effective Planning

Are you interested?

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