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KYC Applications Manager

80% Flex
EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Iowa (USA), Michigan (USA), Utah (USA)

Offer summary

Qualifications:

3+ years of experience in US Customer Identification Programs under the Bank Secrecy Act, Experience with validating identification documents like Driver’s Licenses, State IDs, passports.

Key responsabilities:

  • Manage international team for consumer account applications review, working with offshore partners
  • Review and remediate CIP flags, oversee due diligence to resolve issues
  • Maintain procedures, identify trends, make recommendations for process improvement
Varo Bank logo
Varo Bank Banking Scaleup https://www.varomoney.com/
501 - 1000 Employees
About Varo Bank
Varo is an entirely new kind of bank. All digital, mission driven, FDIC insured and designed for the way our customers live their lives. We’re working toward our mission with a team that uniquely and strategically combines banking veterans with technology experts. The banking experts provide decades of industry experience, and the tech experts can build a mobile app that offers everyone access to premium banking, including quicker access to your money, high-yield savings, and automatic saving tools. Varo has raised over $992.4m to date, from leading institutional investors and strategic partners including Warburg Pincus, The Rise Fund, Gallatin Point Capital, Harbourvest Partners, Progressive Insurance, Russell Westbrook Enterprises, and Lone Pine Capital. Varo. Varo. A bank for all of us.
See more Varo Bank offers

Job description

Logo Jobgether

Your missions

As a Know Your Customer Applications Manager, you will be responsible for verifying the identity of customers (Customer Identification Program “CIP”) to a practicable extent, in compliance with Operations and Financial Crimes Procedures, such that the Bank has formed a reasonable belief that it understands the true identity of the Customer. Varo Bank relies on both documentary and non-documentary methods to verify the identity of Customers and may require additional information during the application process to ensure that the Bank has successfully identified customers at application. This position will be responsible for conducting comprehensive manual application reviews. This role supports the development and execution of early upstream fraud detection and prevention and supports the Bank’s regulatory compliance. The position plays a critical role in identity verification by conducting daily reviews of incoming applications, supporting document validation, and thoroughly documenting all decisions.

What you will be doing
  • Manage an international team responsible for reviewing consumer account applications 
  • Work closely with offshore partners to ensure application review process is aligned to the Operations and Financial Crimes department's expectations
  • Oversee a process responsible for reviewing and remediating CIP flags and identity verification documents (US Driver’s licenses, passports, etc.) 
  • Oversee due diligence and research to resolve CIP flags, and/or support the team in requesting additional supporting documentation from the customer when appropriate
  • Work closely with Operations Quality Department and Financial Crimes Testing to ensure exceptions are reviewed timely and corrective actions are remediated
  • Guide the team on identifying and declining applications that fail to meet the Bank’s established standards
  • Identify trends and quality metrics within operational queues and work with business partners to enhance the process
  • Responsible for maintaining procedures adhering to internal policies and coordinating with the Second Line of Defense (SLOD) as needed
  • Capture trends and support recommendations for enhancing best practices and operating standards

    • You will bring the following required skills and experiences
  • 3+ years of experience executing US Customer Identification Programs subject to the Bank Secrecy Act, prior US financial institution experience preferred
  • 3+ years of experience reviewing and validating identification documents with a focus on US Driver’s Licenses, State IDs, and passports (US and international)
  • Experience in anti-money laundering (AML) preferred
  • Ability to multitask, and establish priorities with attention to detail in a fast-changing environment
  • Previous experience with Account Originations, fraud detection, mitigation efforts, and investigative practices
  • Proven ability to accurately and consistently execute against written procedures
  • Technical knowledge to include the use of 3rd party tools, and an ability to assess data analytics supporting account level review and appropriate decisions
  • Collaborative work style and ability to work in a diverse team environment
    • #MidSenior

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Industry :
    Banking
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Customer Information VerificationData AnalyticsFraud DetectionInvestigation

    Soft Skills

    • Attention to Detail
    • Analytical Thinking
    • Fostering a Collaborative Work Environment
    Are you interested?

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